Josh Hicks Email and Phone Number
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As a results-driven Manager with 12+ years of hands-on experience, I've honed my leadership skills while successfully delivering software projects. With a solid foundation in Scrum/Agile methodologies and nine years of practical application, I bring expertise in Azure Pipelining, Azure DevOps, and similar tools to the table. My ability to manage diverse teams, consisting of over 20 testers from various countries and backgrounds, has been a key driver of project success. I'm known for my meticulous attention to detail and passion for testing, always approaching bug detection with a lighthearted yet thorough mindset.In addition to my management skills, I possess extensive knowledge and four years of hands-on experience in SAP Employee Central and Payroll. I'm committed to facilitating business growth by consistently delivering high-quality software solutions that prioritize excellent user experiences.I'm eager to explore opportunities where I can leverage my skills and expertise to guide businesses in implementing superior software quality practices, ultimately helping them thrive in today's competitive landscape.
Allied Solutions Llc
View- Website:
- alliedsolutions.net
- Employees:
- 1345
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Software Engineering ManagerAllied Solutions LlcGreenwood, In, Us -
Software Quality Assurance ManagerAllied Solutions Llc Jul 2021 - PresentCarmel, Indiana, United States- Strategic Leadership: Guiding teams to exceed testing goals and aligning QA strategy with company objectives.- Efficiency Gains: Reducing defects by 30% through streamlined processes and enforcing best practices.- Automation Expertise: Implementing frameworks to cut testing time by 40% and enhance test coverage.- Continuous Improvement: Adapting QA processes to industry trends, fostering learning, and skills development.- Client Collaboration: Incorporating client feedback and ensuring transparency in QA activities.- Compliance and Risk Management: Mitigating risks, safeguarding the company's reputation.- Team Development: Nurturing talent, conducting training, and mentoring for growth.- Effective Communication: Facilitating collaboration between cross-functional teams -
Sap Product ArchitectIlab Apr 2020 - Jul 2021Indianapolis, Indiana, United States- Led the design of product requirements, objectives, and project timelines.- Directed and guided the product development team, leveraging SAP expertise, to ensure the successful execution of the project.- Provided mentorship and assistance to team members in overcoming obstacles that hindered project advancement, drawing upon SAP knowledge.- Collaborated with internal cross-functional teams as the SAP Product Architect to develop marketing strategies, establish a social media presence, and drive sales initiatives. -
Sqa Test ManagerIlab May 2019 - Jul 2020Indianapolis, Indiana, United StatesSkyworks - SAP Implementation (EPI-USE Partner)- Spearheaded the implementation of Standard Employee Central (EC), Employee Central Payroll (ECP), Workforce Software (WFS), and Payroll Express (PEX) solutions.- Successfully managed and executed implementations in over 10 countries, ensuring seamless cross-border functionality.- Conducted thorough validation of more than 20 interfaces to guarantee data accuracy and consistency.- Utilized EC Config Workbooks, ACT (Advanced Configuration Tool), and Time and Attendance Premiums, along with Leave Type (WFS/EC) validations, to enhance system performance and compliance.- Led end-to-end testing processes to meet critical business needs and quality assurance standards.- Applied intensive data analysis techniques and block building strategies to optimize data management and integrity.- Established and maintained comprehensive quality assurance standards and procedures.- Oversaw a dedicated team of quality assurance professionals, ensuring efficient testing and validation of software solutions.- Implemented robust testing methodologies to identify and rectify software defects, enhancing overall product reliability.- Collaborated with cross-functional teams to drive continuous improvement in software development processes. -
Sqa Test ManagerIlab May 2018 - May 2019Indianapolis, Indiana AreaIndiana Department of Corrections (IDOC) - Implementation of TOMS- Enhancing transparency in project collaboration with State Department personnel to facilitate improved communication.- Developing comprehensive project and test plans to ensure project success.- Implementing HPQC processes to streamline workflows, including case creation, review cycles, and defect logging.- Executing a complete ground-up implementation and transitioning to the new Indiana Correctional System.- Ensuring data conversion, security measures, and compliance with federal and state laws are rigorously validated. -
Sqa Test ManagerIlab Nov 2017 - May 2018Indianapolis, Indiana AreaSouthwest Gas - Workforce Software Implementation- Establishing transparent project collaboration with SWG Business and WFS Partners to foster improved communication.- Developing comprehensive project and test plans for the initiative.- Implementing HPQC processes to enhance workflow efficiency, encompassing case creation, review cycles, and defect logging.- Prioritizing key aspects such as Time and Attendance Premiums, ACT, Mobile Clock, Configuration Validation, and End-to-End Processes.- Overseeing a team of four members based in the United States. -
Sqa Test ManagerIlab Jun 2016 - Nov 2017Indianapolis, Indiana AreaIndiana Public Retirement System (INPRS)- Effectively managing multiple ongoing projects for INPRS, including Goal 1A (transitioning to Voya/Pidalia Vendors), INPAS Usability, and the 2017 Actuarial project.- Establishing transparent project workflows in collaboration with INPRS Managers and Business stakeholders to improve communication.- Developing comprehensive project plans and test plans for each individual project.- Ensuring the maintenance and enhancement of HPQC (HP Quality Center) tools and processes.- Implementing HPQC processes to optimize workflows, encompassing case creation, review cycles, and defect logging.- Establishing and enforcing standards for case creation, reviewing procedures, and HPQC functionality.- Skillfully managing a team of more than 10 members.- Prioritizing employee growth and career advancement opportunities within the team. -
Sqa Team Lead / Test ManagerIlab Apr 2015 - Jun 2016Indianapolis, Indiana AreaPepsiCo - SAP + SuccessFactors Global Implementation- Assisted in the identification of issues within multiple QA teams and proposed effective solutions to minimize losses.- Provided mentoring to Team Leads within iLAB QA Teams.- Oversaw teams spanning South Africa and North America.- Formulated test plans for each of the 6 to 10 releases.- Developed a task-driven Project Plan without a baseline and managed its execution.- Collaborated with Team Leads to enhance their and their teams' testing abilities, focusing on processes, organization, management, ownership of work, and confidence.- Designed Automated Metric Workbooks for both SIT and UAT Teams.- Conducted daily discussions and meetings with various PEP country representatives and business leads to plan upcoming releases, ensure efficient phase execution, provide system training, and deliver HPQC training.- Contributed to the successful implementation of SAP across releases 6 to 10, with a particular emphasis on Mexico, USA, Canada, and Russia as the largest countries involved. -
Sqa Team LeadIlab Dec 2013 - Apr 2015Indianapolis, Indiana AreaIndiana Department of Revenue (IDOR)- Played a pivotal role in designing and establishing testing processes to enhance and formalize the internal DOR Quality Assurance Team.- Developed and delivered training on Team Foundation Server (TFS) and Microsoft Test Manager (MTM) to educate all DOR employees.- Collaborated closely with the Test Manager at DOR to formulate testing standards and best practices documents for adoption across the entire IT department.- Took charge of creating, reviewing, executing, and resolving test cases, bugs, and project-related issues.- Assisted in enforcing more robust requirements from the business department to provide clearer guidance to developers and QA team members regarding their respective responsibilities within my team. -
Product Quality EngineerFujifilm Medical Systems Dec 2011 - Dec 2013Castleton, In- Conducted comprehensive software testing and promptly reported any identified bugs, defects, or issues to developers using Microsoft Test Manager.- Authored a variety of test concepts and test cases in alignment with the software requirements for FujiFilm Medical's Advanced Reporting Software.- Established a real-time Requirements Traceability Matrix (RTM) to monitor and track team progress effectively.- Assumed the role of Lead Tester and managed server maintenance responsibilities for System Integration Testing (SIT) across multiple projects.- Implemented enhancements to the testing environment within the QA team's Testing Lab to optimize its functionality. -
Customer Service RepresentativeSpeedway Superamerica Llc Jun 2009 - Jul 2011Assisted customers with merchandise selection, conducted monetary transactions, and provided a clean environment for the customers. Audited the store on a weekly basis. Ordered merchandise per store requirements. -
Customer Service RepresentativeKroger Aug 2006 - Aug 2007Assisted customers with merchandise selection, conducted monetary transactions, and provided a clean environment for the customers.
Josh Hicks Skills
Josh Hicks Education Details
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Programming, Level Design
Frequently Asked Questions about Josh Hicks
What company does Josh Hicks work for?
Josh Hicks works for Allied Solutions Llc
What is Josh Hicks's role at the current company?
Josh Hicks's current role is Software Engineering Manager.
What is Josh Hicks's email address?
Josh Hicks's email address is jo****@****ity.com
What schools did Josh Hicks attend?
Josh Hicks attended Devry University.
What skills is Josh Hicks known for?
Josh Hicks has skills like Testing, Visual Studio, Tfs, Troubleshooting, Operating Systems, Microsoft Sql Server, Programming, Computer Hardware, Os X, Software, Level Design, C#.
Who are Josh Hicks's colleagues?
Josh Hicks's colleagues are Chris Frank, Rennah Degenfelder, Jason Chaffin, Sherry Deeds, Amber Mosqueda, Jaydn Lutz, Jonathan Lull.
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Attorney, State And Local Tax And Chair Of Nevada Government Affairs & Advocacy Group At Mcdonald CaranoReno, Nv6bhfs.com, hotmail.com, mcwlaw.com, mclaw.com, sbcglobal.net, mcdonaldcarano.com3 +177522XXXXX
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Josh Hicks
Strategic Public And Corporate Communications, Storytelling, Plain Language, Project Management, And Process ImprovementIndianapolis, In2heartlandfilm.org, gmail.com -
Josh Hicks
Salt Lake City, Ut1connectsworkspace.com
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