Josh Hopper Email & Phone Number

London, England, Gb

London, England, Gb

London Area, United Kingdom

• Duty Manager and overall responsibility of sales team. • Replenished floor stock and processed shipments to provide product availability for customers.• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.• Sustained safety protocols while delivering proper, cost-effective, and safe handling equipment and material use.• Fostered positive employee relationships through effective communication, training, and career development coaching. • Increased purchase totals by recommending additional items.• Assisted in managing day-to-day business operations, including selling various products by explaining unique features and educating customers on proper application of products.• Created attractive product displays to enhance customer experience and boost sales.• Aided senior leadership by generating reports for executive decision-making support.• Proactively identified and solved complex problems that impacted operations management and business directions.• Ensured timely opening and closing of store 2 days a week.

London, England, United Kingdom

• Assessed business systems and processes, identifying areas that could be improved to support future growth, including Fleet, Capacity planning in Mail Centres, and other operational areas.• Key point of contact in the Data function for business leaders regarding the potential impact of COVID-19 on absences and Parcel/Letter traffic through the network.• Liaised with stakeholders to verify business and technology alignment, recommending solutions that consistently met agreed project specifications.• Managed a technical team delivering a solution to a customer problem which led to a yearly savings of £15m• Consulted with Data Science and Data Visualisation teams to propose new cost-saving ideas to the business. One idea helped the business save £30m in the first year with potential for up to £300m over 20 years.• Met end-user goals by supporting strategic planning initiatives for applications.• Analysed key aspects of the business to evaluate factors driving results and summarised them into presentations.• Reported and consolidated innovation function financial performance.

London, United Kingdom

• Participated in requirements meetings and data mapping sessions to understand business needs. • Produced weekly desk utilisation reports using advanced Excel spreadsheet functions which allowed the business to close one London office site saving £6m p.a • Developed database objects, including tables, views, and materialised views using SQL. • Generated reports detailing findings and recommendations. • Gathered, organised, and input information into a digital database. • Generated reports detailing project information and predictions. • Leveraged trends in customer industries to shape solutions and approaches. • Upheld quality standards by monitoring and correcting work. • Established relationships with multiple senior stakeholders and project board to align priorities, goals, and objectives. • Computed, recorded, and proofread data, records, and reports. • Liaised with stakeholders to verify business and technology alignment, recommending solutions that consistently met agreed project specifications.

Woking

Third in line for leadership. Manage a large number of partners when management not in branch. Close continuous contact with roughly 8 partners

Managing numerous people, regular small projects, key holder