Josh Hopper Email & Phone Number

London, England, GB

London Area, United Kingdom

• Duty Manager and overall responsibility of sales team.
• Replenished floor stock and processed shipments to provide product availability for customers.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Sustained safety protocols while delivering proper, cost-effective, and safe handling equipment and material use.
• Fostered positive employee relationships through effective communication, training, and career development coaching.
• Increased purchase totals by recommending additional items.

London, England, United Kingdom

• Assessed business systems and processes, identifying areas that could be improved to support future growth, including Fleet, Capacity planning in Mail Centres, and other operational areas.
• Key point of contact in the Data function for business leaders regarding the potential impact of COVID-19 on absences and Parcel/Letter traffic through the network.
• Liaised with stakeholders to verify business and technology alignment, recommending solutions that consistently met agreed project specifications.
• Managed a technical team delivering a solution to a customer problem which led to a yearly savings of £15m
• Consulted with Data Science and Data Visualisation teams to propose new cost-saving ideas to the business. One idea helped the business save £30m in the first year with potential for up to £300m over 20 years.
• Met end-user goals by supporting strategic planning initiatives for applications.

London, United Kingdom

• Participated in requirements meetings and data mapping sessions to understand business needs.
• Produced weekly desk utilisation reports using advanced Excel spreadsheet functions which allowed the business to close one London office site saving £6m p.a
• Developed database objects, including tables, views, and materialised views using SQL.
• Generated reports detailing findings and recommendations.
• Gathered, organised, and input information into a digital database.
• Generated reports detailing project information and predictions.

Woking

Third in line for leadership. Manage a large number of partners when management not in branch. Close continuous contact with roughly 8 partners

Managing numerous people, regular small projects, key holder