GM and Production Manager for a multi-use live performance and private event space.- Manage customer relations, including serving as primary point of contact for patrons, special guests, and regulatory agencies.- Successfully managed over 750 productions and events at August Hall. (200+ events/shows in a full year)- Hired, trained, built, and developed a diverse team of approximately 80 part-time and full-time operational and production staff.- Wrote & developed… Show more GM and Production Manager for a multi-use live performance and private event space.- Manage customer relations, including serving as primary point of contact for patrons, special guests, and regulatory agencies.- Successfully managed over 750 productions and events at August Hall. (200+ events/shows in a full year)- Hired, trained, built, and developed a diverse team of approximately 80 part-time and full-time operational and production staff.- Wrote & developed venue-specific training and instructional materials for staff- Maintained all audio/visual/lighting equipment, by overseeing replacement schedules, purchasing, and labor.- Purchased and procured necessary venue supplies and materials.- Developed inventory systems and routine maintenance for all in-house AV equipment.- Responsible for all labor/backline/production advancing with promoter, artist & tour management- Worked to instill a strong sense of customer service to visiting artists, guest speakers, and internal and external clients as the primary point of contact for August Hall- Primary AV contact for all ancillary spaces in the venue.- Scheduling & maintenance of building infrastructure and repairs. - Participated in and assisted with contract revisions, language adjustments, and venue cost (house nut) calculations.- Provides direct HR support for all employees, contractors, and vendors.- Acts directly as settlement representative when promoter unavailable.- Developed & fostered strong relationships with promoters, vendors, artist management, and artist agencies. - Fostered an environment of mutual respect and open communication with all direct employees.- Engages locally with SFMTA, SF Entertainment Commission, City Council, OEWD, Mayor's office, etc. to streamline various city processes, and to advocate on behalf of August Hall and the interests of independently owned and operated venues across the greater bay area. Show less

Management of all venue operations; staff management, security, running and programming lights, artist/venue relations, reporting, budget oversight and managementSettlement with band/venue, artist hospitality, overseeing box office (Ticketmaster & Eventbrite)

Full set stage construction and deconstruction, including lighting, video, backline, etc.Responsible for timekeeping and directly supervising crews of up to 75 individualsAct as primary point of contact between touring, local and union managersEquipment handling - setting up, breaking down, safely loading and unloading trucks

Wagonmaster - Greek Theater/AT&T Park/Oracle Arena, 2014-2018Responsible for operation and control of loading dock, staff, and VIP lots. (Radiohead/Green Day/Neil Young/Tom Petty/Katy Perry, AC/DC, etc.) Ensured both safety and timeliness of production install schedule, deliveries (staging installation, video/lighting/backline vendors, tour buses/semis)Coordinated deliveries and assisted in designing parking plans. Reinforced Quartermaster in equipment… Show more Wagonmaster - Greek Theater/AT&T Park/Oracle Arena, 2014-2018Responsible for operation and control of loading dock, staff, and VIP lots. (Radiohead/Green Day/Neil Young/Tom Petty/Katy Perry, AC/DC, etc.) Ensured both safety and timeliness of production install schedule, deliveries (staging installation, video/lighting/backline vendors, tour buses/semis)Coordinated deliveries and assisted in designing parking plans. Reinforced Quartermaster in equipment usage/controlOutside Lands Music and Arts Festival, 2012-20182017 - Non-Union Labor Coordinator (overnight) - Management of 50-100 staff, coordinating with production on frequently shifting needs2016 - Peripheral Staging Manager, Cross-Load Manager - Advancing stage riser orders for four festival stages, coordinated between vendors and stage managers/production, oversaw and managed all installation, delivery and replacement of necessary equipment on-site. Managed all crossload activity for festival during show days2014 & 2015 - Production Runner, Cross-Load Manager 2013 - Site Operations, Hit Team, Crew Chief (Main Stage)2012 - Stagehand, Main Stage LoaderBackstage Manager/Production Runner, Another Planet Entertainment, May 2012-2016Coordinated artist & VIP hospitality - staging of dressing rooms, liquor inventory control and invoicingArranged or directly provided transportation for artists and friends and family of artistsProcured items at clients’ requests - technological, refreshment, musical instruments, etc.Driving - Flatbed/Box trucks, 12-16 passenger vans, forklift operationArtist Transportation, Ambiance, Treasure Island Music Festival, 2013-2015Provided transportation to VIP guests, artists, artists’ families and friends, and Treasure Island festival staffServed as the primary point of contact between staff, artists’ tour managers and vendors Show less

Established organizational methods for and managed warehouse inventory controlOversaw construction, deployment, and breakdown of equipment, and was responsible for equipment maintenanceManaged staff & volunteers; delegated tasks, responded to inquiries. (direct hiring, payroll, etc.)

Stage Management: Golden State Record, Greek Theater, Berkeley, CA 2016; Raiders Draft Party, Fox Theatre, Oakland, CA, 2016; Noise Pop 20th Street Block Party, 2014 & 2015; Aftershock Music Festival, Sacramento, CA, August 2014; AirBnB CEO Address, 2016Show Manager, (Parquet Courts, Carly Rae Jepsen, Antwon) Noise Pop 2016/2017

Operation and control of Z1 installation at SB City in Justin Herman Plaza/Sue Bierman Park. Traffic and delivery management for multiple zones of large-scale events with limited accessibility. Coordinated with SFMuni, SFPD, Marshaling, vendors, and production in ensuring timeliness and safety of all installations for Main Stage