Josh Marks Email & Phone Number

London, United Kingdom

-Identify opportunities to drive revenue and profit, in particular, develop road map documents for agreed priority retailers delivering high value income growth for Landsec.-Use retail knowledge and experience to improve retail trading performance.Share best practice amongst retailers and maintain high retail standards.-Collate and analyse weekly occupier sales data, communicating areas of growth and risk to all stakeholders.-Provide two-way feedback to the wider business as part of a co-ordinated CRM framework.-Collate, analyse and review all available data to help understand the operation/s.-Maximise the usage of all data including CACI, footfall, Path Intelligence, dwell time, average spend, catchments, customer profile.-Undertake regular occupier visits in order to maintain positive working relationships, gain constructive feedback and understanding and to provide support and assistance.-Communicate with retailers on a regular basis on operational issues including formal meetings, establishing effective working relationships.-Ensure retailer compliance with regulations and lease covenants, as well as other compliance issues.-Coordinate and respond to retailer enquires including operational issues, shop refreshes and performance issues.-Work collaboratively with the centre team -Take the lead in inducting new occupiers and new store managers.-Work with store managers, area managers and head office contacts and develop strong links with these groups.-To develop and distribute occupier information to develop local offers and initiatives.-Be aware of retailer events and their impact on the centre and ensure that these are well managed-Engage occupiers to participate in any sales growth opportunities-Facilitate occupier meetings and forums, assisting with their planning and delivery, arranging guest speakers and promoting store manager attendance.-Liaise with the mall operators, to ensure the highest standards of presentation and service.

Welwyn Garden City, Hertfordshire, United Kingdom

Recently appointed store manager of Welwyn Garden City, a 44,000 square foot retail unit with a 50/50 split between clothing and home and also foods including a cafe. Responsible for all aspects of the business and a team of 112 individuals including 9 managers with a business due to take £17+ million pounds this year.

Foods Commercial Manager Of Cambridge Food Hall

Finland

Implemented and rolled out a coaching and development programme for our new Marks and Spencer stores in Finland. Sessions focused around our expected service style and ensuring the store teams delivered this 7 days a week. The importance of the selling cycle in our international market as well as exploiting important selling strategies through active selling and product placement and layouts. Also covered food operations, stock management and food safety to ensure both local and international policies are adhered to. Our Finnish team are now all briefed and ready to deliver Marks and Spencer's expectations.

Cambridge, United Kingdom

Over the last two quarters I have been managing GM operations across both womenswear and menswear and enhancing my learning across the general merchandising aspect of the business. This has now taught me all aspects of our business and further enhanced my understanding of our multichannel operation. Also enabling me to be a well rounded leader capable of being a foods expert as well as now having a strong understanding of the GM role and capable of delivering two £10 million plus clothing sections.

Hertford

Mayflower Basildon

Epping Simply Foods

4 A-C A Levels, Business Studies, Law, English Literature And Language, Modern History

14 A*-B Gcse'S