Josh Mcgowan Email & Phone Number

Stourbridge, Gb

Stratford-Upon-Avon, England, United Kingdom

West Midlands, England, United Kingdom

Birmingham, England, United Kingdom

• Conducting investigations in new areas in Retail Banking to identify areas for streamlining improvement and implementing the change• Overseeing and leading change management projects, including researching, implementation and assessment from start to finish• Implementing and managing culture change whilst influencing stakeholders at all levels • Delivering change from current state to future state in customer service & satisfaction across RBWM using Lean design frame work… Show more • Conducting investigations in new areas in Retail Banking to identify areas for streamlining improvement and implementing the change• Overseeing and leading change management projects, including researching, implementation and assessment from start to finish• Implementing and managing culture change whilst influencing stakeholders at all levels • Delivering change from current state to future state in customer service & satisfaction across RBWM using Lean design frame work • Creating and facilitating lean Six Sigma training sessions for various audiences. Including customer management and leadership• Facilitating Kaizen workshops exploring all Lean Six Sigma techniques and Live Labs in Retail Banking in order to design and pilot experiments prior to roll-outs • Co-coordinating teams across functional boundaries, ensuring all key areas of risk, efficiency and effectiveness are covered and deliver successful end-to-end re-engineering projects • Presenting playbacks of benefits to stakeholders on improvements using evidence and proven concepts to realise benefits in end to end cycle time, productivity and customer satisfaction. Show less

Birmingham, United Kingdom

Process change and Project management professional, experienced and qualified in Agile, PRINCE 2 and Lean Six Sigma methodologies. Very efficient in all three roles, able to adapt and transfer knowledge into new areas and environments. Extremely capable at developing individual’s capabilities, by fostering a culture of self-belief. A Highly competent leader with a methodical mind-set. Working inter-departmentally and collaboratively as a motivated professional. Highly effective in delivering… Show more Process change and Project management professional, experienced and qualified in Agile, PRINCE 2 and Lean Six Sigma methodologies. Very efficient in all three roles, able to adapt and transfer knowledge into new areas and environments. Extremely capable at developing individual’s capabilities, by fostering a culture of self-belief. A Highly competent leader with a methodical mind-set. Working inter-departmentally and collaboratively as a motivated professional. Highly effective in delivering process changes, highlighting the importance of evidence-based decisions. • Conducting investigations in new areas in Retail Banking to identify areas for streamlining improvement and implementing the change• Overseeing and leading change management projects, including researching, implementation and assessment from start to finish• Implementing and managing culture change whilst influencing stakeholders at all levels • Delivering change from current state to future state in customer service & satisfaction across RBWM using Lean design frame work • Creating and facilitating lean Six Sigma training sessions for various audiences. Including customer management and leadership• Facilitating Kaizen workshops exploring all Lean Six Sigma techniques and Live Labs in Retail Banking in order to design and pilot experiments prior to roll-outs • Co-coordinating teams across functional boundaries, ensuring all key areas of risk, efficiency and effectiveness are covered and deliver successful end-to-end re-engineering projects • Presenting playbacks of benefits to stakeholders on improvements using evidence and proven concepts to realise benefits in end to end cycle time, productivity and customer satisfaction. Show less

Plymouth, United Kingdom

Joining the unit as a senior (JNCO), my job roles were:MANAGING TELECOMS PROJECTS-managing projects for providing telecommunications for large scale and small Royal marine exercise. -managing and leading initialising, programming hardware with sensitive materials prior to communication launches. -planning and controlling team leaders/members identifying risks within the plan to insure quality remains with in tolerances set. -Planning, realising and identifying benefits… Show more Joining the unit as a senior (JNCO), my job roles were:MANAGING TELECOMS PROJECTS-managing projects for providing telecommunications for large scale and small Royal marine exercise. -managing and leading initialising, programming hardware with sensitive materials prior to communication launches. -planning and controlling team leaders/members identifying risks within the plan to insure quality remains with in tolerances set. -Planning, realising and identifying benefits, along with resolving conflicts throughout project lifecycle. -ensuring tasks and projects are achieved in a more effective manner, whether that's reducing time or personnel required.-Showing high levels of initiative and modifying more effective ways to run projects in my current role having completed Agile PM and Prince2 PM.LINE MANAGER -managing and leading personnel in logistical, events, organising, telecoms.-writing training programmes for my personnel-report writing and career development for subordinates -Effectively managing and supervising business as usual in a wide range of activities.TELECOMS DETACHMENT COMMANDER (team leader)-commanding and running communications team up to head quarter level responsible for 500 personnel for operations and exercises.-delivering extensive in detailed briefs to high ranking officers and VIP's.-delivering, teaching, and maintaining the telecoms knowledge in the establishment for all personnel at the establishment. Show less

Chevinor

After successful passing my Junior commander course with a B+ I was assigned to my new establish and new role, I saw deployments on several communication exercises, vigorous mountain training packages and 3 deployments to Norway on cold weather warfare training. My responsibility were.TELECOMS DETACHMENT COMMANDER (team leader)-commanding and running communications team up to Head quarter level responsible for 600 personnel for operations and exercises.-running and managing… Show more After successful passing my Junior commander course with a B+ I was assigned to my new establish and new role, I saw deployments on several communication exercises, vigorous mountain training packages and 3 deployments to Norway on cold weather warfare training. My responsibility were.TELECOMS DETACHMENT COMMANDER (team leader)-commanding and running communications team up to Head quarter level responsible for 600 personnel for operations and exercises.-running and managing field teams in provided safety communications in challenging environments. -engineering communications in all environments.-delivering extensive in detailed briefs to high ranking officers and VIP's.-maintaining vehicles and sensitive secret Equipment. TELECOMS INSTRUCTOR-Satellite telecommunications instructor for unit.-training and teaching potential Junior commanders course and Army commandos in man pack radios and antenna engineering -delivering on-going training in telecoms for unit personnel approx 600 in all environments.-lesson planning, teaching and giving presentation for both domestic and foreign military.COLD WEATHER WARFARE INSTRUCTOR- selected for special coaching and mentoring novice personnel military and civilian personnel including the media, VIP's and sensitive members of the public such as MP's-lesson planning, teaching and giving presentation for both domestic and foreign military and civilian personnel. Individuals and for groups to 100.-skiing instructor, using instructional and presentation skills to teach military and civilian skiing.-tactical and risk adviser, using all experience an the vigorous Arctic environment for all commanders planning projects or task for their own personnel an departments.JNCO committee board member-organising events including summer and winter balls for over 120 people.-delivering presentations and proposals for new business for my squadron of 90 personnel -voting in money and budgets for future projects. Show less

After a short however very successful assignment as a qualified signaller in telecommunications I was selected for promotion as a junior non-commissioned officer JNCO and signaller in telecommunications level 2. Role roles and responsibilities were.ROYAL MARINE SECTION COMMANDER -navigation and leading section of 8 man patrols and deliberate operations.-setting up ambush sites and conducting reconnaissance operations. -planning and delivering fighting operations.-giving… Show more After a short however very successful assignment as a qualified signaller in telecommunications I was selected for promotion as a junior non-commissioned officer JNCO and signaller in telecommunications level 2. Role roles and responsibilities were.ROYAL MARINE SECTION COMMANDER -navigation and leading section of 8 man patrols and deliberate operations.-setting up ambush sites and conducting reconnaissance operations. -planning and delivering fighting operations.-giving extensive orders an briefs in royal Marines tactical missions.-passing tactical assignments appointed troop sergeant and troop officer in company deliberate operations. -planning teaching and delivering military lessons for course personnel. TELECOMMUNICATION SIGNALER LEVEL 2 -initialising software into military communication equipment.-running field communication teams.-extensive knowledge in antenna theory, engineering and construction.-responsible for expensive secret equipment worth over 1 Million.-delivering specific training in telecoms for recruits. Show less

After successfully completing my Telecommunication course and gaining a A- I was assigned to CHF as a member on the Mobile Air Operations Team. In this role, I saw deployments to US, Norway and my second Tour to Afghanistan, my responsibilities were:UK / US/ NORWAY -teaching and instruction in fast roping and abseiling from helicopters.-securing landing sites for helicopters and pilot training.-completed the arduous Reconnaissance operators course Royal Marines.-working… Show more After successfully completing my Telecommunication course and gaining a A- I was assigned to CHF as a member on the Mobile Air Operations Team. In this role, I saw deployments to US, Norway and my second Tour to Afghanistan, my responsibilities were:UK / US/ NORWAY -teaching and instruction in fast roping and abseiling from helicopters.-securing landing sites for helicopters and pilot training.-completed the arduous Reconnaissance operators course Royal Marines.-working with small elite Recon teams as the communication specialist.-working with Special Forces on sensitive training.-completing parachute training with the Royal Air Force.AFGHANISTAN -maintaining all helicopter landing sites (HLS) in Helmand province.-briefing military and civilian personnel on helicopter safety, including VIP's and media.-patrolling and conducting deliberating raid operations, with Royal Marines and Royal Scotts -securing emergence HLS in hostile environments. -delivering telecom's training. Show less

Lympstone

Completed the Royal Marine signaler in telecommunications level 3 with a A-

Plymouth, United Kingdom

After successfully finishing Royal Marines Commando Training and passed out as an original member of my troop, my first assignment was to 42 Cdo Plymouth.In 2009, I deployed to Afghanistan for my first tour; it was here when all my vigorous training was put into practice. Main roles and responsibilities were;-intelligence gathering and security patrolling in small man teams around the capital Kabul.-collaborating with other NATO forces such as USA, France, Germany on… Show more After successfully finishing Royal Marines Commando Training and passed out as an original member of my troop, my first assignment was to 42 Cdo Plymouth.In 2009, I deployed to Afghanistan for my first tour; it was here when all my vigorous training was put into practice. Main roles and responsibilities were;-intelligence gathering and security patrolling in small man teams around the capital Kabul.-collaborating with other NATO forces such as USA, France, Germany on intentional operations.-escorting VIP and UK and foreigner media safely around the city for sensitive and reassurance tasks.Later on that deployment, I was deployed to Helmand province for more conventional war purposes:-aggressive probing and patrolling of likely emery positions-insurgence clearing -destroy and neutralize deliberate operationsSoon after that, I deployed to Iraq for my second Tour. Main responsibilities were:-close protection and force protection for the compound were UK and US forces-Escorting VIP and high-ranking officers-providing securing Helicopter landing sites. and supply routesAfter my Tours, I arrived back in the UK for continuous training career development in military subjects. Show less

Education record

Education record

Education record