I am an experienced Operations Manager with a diverse background spanning B2B SaaS, live events, and logistics, currently based in Melbourne, Australia. With a proven track record of leading high-pressure projects, I thrive on delivering results within tight deadlines and complex environments. I specialise in streamlining processes, optimizing efficiency, and leading teams to exceed expectations.In my current role at Lumi, I lead a team of Event Producers in the planning and execution of major virtual, hybrid, and in-person shareholder, member, and investor relations meetings. Our services include attendee registration, voting and Q&A platforms and in room hardware along with AV and webcasting solutions. A highlight of my tenure has been driving the successful implementation of a new project management solution, Monday.com, across 13 global offices, which has significantly improved workflow and project delivery.My career has spanned multiple industries, including corporate events, live theatre, and stage automation, where I’ve developed a unique skill set that combines technical expertise with strong leadership capabilities. From overseeing high-profile automation systems in large-scale stage productions like Harry Potter in both London and Melbourne, to managing a diverse portfolio of B2B SaaS projects, I bring a results-oriented approach to every project I lead.My core strengths include project management, team leadership, cross-functional collaboration, and a deep focus on process optimisation. I’m passionate about leveraging technology and innovation to drive operational excellence, and I'm always eager to take on new challenges in dynamic, fast-paced environments.