Josh Rodriguez

Josh Rodriguez Email and Phone Number

Senior CX Technical Writer @ NowSecure
chicago, illinois, united states
Josh Rodriguez's Location
San Francisco Bay Area, United States
Josh Rodriguez's Contact Details

Josh Rodriguez work email

Josh Rodriguez personal email

n/a
About Josh Rodriguez

Bay Area technical writer & instructional designer. Enables cybersecurity analysts and app developers to make safer and more secure mobile apps.

Josh Rodriguez's Current Company Details
NowSecure

Nowsecure

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Senior CX Technical Writer
chicago, illinois, united states
Website:
nowsecure.com
Employees:
101
Josh Rodriguez Work Experience Details
  • Nowsecure
    Senior Cx Technical Writer
    Nowsecure Oct 2023 - Present
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  • Nowsecure
    Cx Product Analyst
    Nowsecure Jan 2022 - Oct 2023
    Remote
    Analyzes customer input and ticketing data to produce technical documentation of mobile app security software for a developer and security analyst audience.
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  • Apple
    Technical Writer - Worldwide Developer Relations
    Apple Jan 2021 - Jun 2021
    Cupertino, California, United States
    Produced content and technical documentation for developers on the Apple Developer App.Specialized in entry level app development documentation and application visual design. Created weekly developer community feedback and input round-up and distributed to multiple teams company wide
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  • Apple
    Genius Bar Technical Expert
    Apple Aug 2019 - Dec 2020
    San Jose, California, United States
    Repaired Apple mobile devices and performed triage and troubleshooting in Genius Bar.
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  • Apple
    Product Sme
    Apple Apr 2017 - Aug 2019
    Cupertino, California, United States
    Specialized in internal training and enablement of sale staff to better meet customer needs.Wrote and designed technical product learning materials for sales staff to increase employee enablement and product knowledge around advanced computer hardware topics. Distributed learning materials marketwide across multiple retail locations.
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  • Apple
    Product Specialist
    Apple Sep 2015 - Apr 2017
    Santa Clara, California, United States
    Performed sale and activation of consumer cellular products. Specialized in Mac hardware and computer sales.Assisted in management and organization of Back-of-House product inventory.Demonstrated business acumen by cultivating relationships between the Apple business team and small and large organizations. Used proprietary CRM tools to track business customer data, and define business needs of customers.
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Josh Rodriguez Education Details

Frequently Asked Questions about Josh Rodriguez

What company does Josh Rodriguez work for?

Josh Rodriguez works for Nowsecure

What is Josh Rodriguez's role at the current company?

Josh Rodriguez's current role is Senior CX Technical Writer.

What is Josh Rodriguez's email address?

Josh Rodriguez's email address is jr****@****ure.com

What schools did Josh Rodriguez attend?

Josh Rodriguez attended San Jose State University.

Who are Josh Rodriguez's colleagues?

Josh Rodriguez's colleagues are Sergi Alvarez, Bevin Simpson, Rashmi Santhosh, Lacie Lynch, Isaac Adamson, Jack Nevill, Mujibur Rahman.

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