Provide leadership and vision to Waukee Community School District in the areas of instructional technology, network operations, administrative support, and cybersecurity. Manages and directs thecompany’s information technology (IT) operations, ensuring the department providesefficient and effective technical support service.• Administers district-level planning, implementation, and evaluation of technology.• Develops a technology training plan that integrates with the district’s mission,vision, and goals.• Ensures instructional innovation focused on the continuous improvement of digitallearning.• Supervises the coordination, implementation, and maintenance of the district’snetwork.• Establishes processes to ensure the safe, legal, and ethical use of technology.

Teaching Computer Science and Network Security.ICS 460CFS 262ICS 141

• Directs technology staff to plan, acquire, manage and maintain district-wide technology infrastructure• Serves in a leadership role to build healthy and effective partnerships to better serve students and staff• Works closely with other key stakeholders for planning, visioning and monitoring of technology involved programming to ensure that technology is available, scalable and reliable• Manages all technology related purchases for district• Manages multiple technologies related maintenance and support contracts and cultivates and maintains optimal vendor relations

•Facilitate and participate in a climate of cohesiveness, cooperation, and enthusiasm in a workgroup to accomplish the district’s strategic goals and objectives•Serves as a district liaison with vendors to build healthy and effective partnerships to better serve our students and staff•Responsible for investigating, identifying, acquiring, testing and coordinating the deployment of new technologies•Lead, train and direct staff to effectively accomplish the district’s strategic goals and objectives•Conduct annual performance reviews, manage employee time off and maintain staffing schedule

Train and advise customers on effective and efficient use of networking hardware and software specializing in Windows Server, Active Directory, VMWare, System Center and Exchange.

• Responsible for Microsoft infrastructure including associated SAN backup and storage systems.• Responsible for maintaining and migrating to a virtual server environment.• Adhere to security best practices and standards while recommending system enhancements when warranted.• Troubleshoot a wide range of interdependent systems.• Manage technology deployments within the Network Support team.• Investigate best technology solutions within an educational environment.• Create and maintain appropriate Active Directory policies and structure.

• Responsible for acquiring, testing and coordinating the deployment of software.• Central point of contact for recommending and approving software purchases.• Head of District Software Committee.• Assisted other technology departments with hardware and software troubleshooting and roll outs.• Participated as an active member of cross-functional technology teams.• Periodically assisted with network, database and technical support projects.• Created and maintained internal web sites.

• Provided technical support in an educational environment.• Troubleshot network and hardware issues.• Created images for Mac and PC based systems.

• Provided customer support in a wide variety of consumer technology products.• Represented CompUSA to business partners.• Responsible for providing top tier customer service.