Josh Barrow Email & Phone Number

Costa Mesa, Ca, Us

• Developed and maintained responsive, user-friendly web applications using React.js to enhance client experiences and streamline internal operations.• Collaborated with cross-functional teams, including product managers, UI/UX designers, and back-end developers, to ensure seamless integration between front-end interfaces and backend services.• Implemented efficient state management solutions using Redux and Context API to maintain performance and scalability across web applications.• Utilized RESTful APIs to integrate dynamic data into front-end components, ensuring real-time updates and efficient data flow.• Optimized web applications for performance, accessibility, and cross-browser compatibility, significantly reducing load times and improving user engagement.• Conducted thorough debugging, testing, and code reviews to maintain high-quality, maintainable code.• Worked with tools such as Webpack, Babel, and NPM to streamline build processes and deployment pipelines.• Assisted in the migration of legacy systems to modern React.js frameworks, improving overall system efficiency and user satisfaction.Implemented unit and integration testing using Jest to ensure software reliability and reduced bugs in production.• Actively participated in Agile development processes, including daily standups, sprint planning, and retrospectives, to improve team collaboration and project delivery.

Leading the frontend development of several applications built on the MERN stack.

Irvine, California

• Analyzed potential client requirements and preparing comprehensive life and disability insurance plans that meet individual insurance needs and financial goals.• Developed strong relationships with my clients and insurance companies by clearly communicating situational information• Analyzed client finances and insurance coverage requirements to identify the best products for the individual. • Guaranteed sales and client satisfaction by guiding them to best insurance product based on their need.• Increased sales of policies by researching insurance products and presenting tailored insurance options to clients.• Managed client accounts and potential for additional products to meet future needs.• Applied organization and time management skills when coordinating and responding to inbound telephone and email inquiries• Successfully mentored new employees by walking them through the process to successfully gather information, correctly underwriter a policy, and how to close a sale.

Laguna Beach, California

• Successfully owned the customer's experience by winning large deals, maintaining long term customer relationships, and ensuring expected outcomes with every engagement.

Cypress, California

• Supported up to 150 clients per day, created tickets, and remotely resolved movie theater projection and audio system issues for IMAX, AMC, and Regal and other theater companies globally. • Successfully prevented canceled movie showings by quickly resolving technical issues remotely. • Responded to 100-200 emails each day from theater staff, field technicians, and escalated problems to appropriate departments for speedy resolution.• Dispatched technicians onsite to address emergency repairs for theater systems.• Established remote connections to client computer systems and projector equipment for issue diagnosis and software support, including collaboration with third-party service providers.

Anaheim

• Processed over 30 support requests received over a day for technical assistance on wide range of issues related to office 365 and Mac OS X.• Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution.• Ticket/SLA, Incident and problem management • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.

Orange, Ca

• Performed the work of coding inpatient and outpatient documents.• Accurately posted charges, demographics, and patient payments.• Updated workflow logs.• Balanced control groups.• Organized batches of received medical records and preparing them for scanning.

Irvine, Ca

• Sorted all incoming mail which included a high volume of invoices and checks, and distributed it to the appropriate parties within the company.• Received mail requests from Property Managers and send letters, packages, and sent them out to various properties.• Operated complex mail machinery, sealed and posted outgoing mail, created and bound directors reports, and copied compliance letters.• Printed, scanned, and faxed documents.• Frequent use of Microsoft Excel and Microsoft Word.

Irvine, Ca

• Received 100-150 incoming calls a day on average.• Processed incoming email requests from managers, vendors, and homeowners.• Created work orders and relayed them to vendors in timely manner.• Assisted Executives with vendor inquiries, including incoming marketing calls.• Proficiently used Microsoft Excel, Word, Outlook, and the Jenark property management software.• Printed, scanned, and faxed documents.• Quickly analyzed and researched time-sensitive information• Dispatching vendors out to address emergency maintenance situations.

Anaheim, Ca

• Operated ride attractions that included Pirates of the Caribbean, The Mark Twain Steamboat, The Sailing Ship Columbia, and Winnie The Pooh.• Ran through opening and closing checklists on attractions to ensure safe conditions for guests. • Successfully coordinated multiple emergency evacuation events from attractions. • Answered guest's questions and creating service solutions to meet their needs.• Coordinated with emergency services and assisted them on emergency runs within the park.• Assisted in guest control and maintained emergency walkways during special events.• Ran through opening and closing checklists on attractions to ensure safe conditions for guests.

Santa Ana, Ca

• Maintained extensive knowledge of products and provided excellent customer service.• Cashier• Stocked and faced product. • Operated heavy machinery, including a baler machine, fork lift, and a Zamboni.• Cooked food at the product demo station

Santa Ana, Ca

• Bagged groceries• Faced product• Maintained cleanliness throughout the store property• Assisted Customers and addressed any requests they had.