Josh Blalock Email & Phone Number

Columbus, OH, US

Everywhere

Talking with customers, partners, and social circles about how freakin' cool the Jabra #Video portfolio is, and the incredible ways that it is evolving, via content creation, events, and cross-collaboration with some seriously skilled unified communications masters of hardware!

Greater Denver Area

As a Co-Founder of the Microsoft UC-focused, community-led conference, Comms vNext, myself and the rest of the Board have created an annual conference that brings the Microsoft Teams & Skype for Business communities together to dive deep into technical content, and to learn about current solutions in this space from all of the most involved partners in the.

I was elected to serve as the Director of Content on the Board of Directors for the non-profit Skype for Business User Group: http://www.skypeug.com/about/

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

• Lead in the discovery, Architectural design, implementation, and support phases of customer projects involving Microsoft UC deployments of all types. Technologies involve:o Skype for Business Server 2015o Office 365.
• Serve as the Subject Matter Expert for most engagements involving Hybrid Skype for Business architectures
• Deliver all CCE project deployments, including all-in-one solutions such as the Sonus CloudLink
• Serve as point of escalation for complex customer issues from the Managed Services division
• Assist in marketing initiatives by delivering webinars with key partners on related Microsoft UC technologies

Remote

• Provided architectural guidance on the design and deployment of an enterprise-class (80,000+ seat) Skype for Business Server 2015 deployment
• Led efforts to identify and alleviate capacity issues on Lync Server 2013 Director pools in a paired pool scenario (capacity issues were discovered during a failover of the Front-End pools from one datacenter to another)
• Led efforts to evaluate and compare 3rd-party POCs for reporting and analytics tools for use in a global Lync environment (Event Zero’s UC Commander and Unify Square’s PowerSuite)
• Handled Tier-3 escalations from the Operations and Engineering teams

Remote

• Design, Engineer, and Administer various Microsoft Lync 2013 and Skype for Business deployments using both cloud-based and physical platforms
• Work closely with the Exchange, Network and Engineering teams for product integration and proper Edge deployments to support federation and remote access; Also work with Automation and Support teams to ensure smooth.
• Serve as point of escalation for all engineering-related customer support and environment issues for the Hosted (Multitenant) and Dedicate Lync products
• Design & implement new Microsoft Lync and Skype for Business architectures and environments, for both the internal corporate environment and customer environments (Dedicated & Multitenant)
• Consult on new product strategies moving forward
• Consult on how to shape the product from a support and technical standpoint

Remote

• Provide advanced Windows server support, specifically in complex IIS and Microsoft SQL Server deployments.
• Advise on, and provide assistance to customers for custom, scalable, redundant, and secure Cloud deployments for various customer deployments, to include complex web application setups, Active Directory environments.
• Configure scalable web environments with Cloud Load Balancers, Web Farm Framework and Web Deploy for scaled IIS web servers, and SQL Mirroring for redundant SQL Servers.
• Serve as a point of escalation for 1st Shift Level 1 and Level 2 support technicians.
• Design, update, and administer the technical portion of the Windows System Administrator level advancement process for the Managed Cloud Windows team.
• Assisted product team in guiding and shaping SLA support for Active Directory in Managed Cloud.

Saint Petersbrug, FL

• Served as Lead Network/Systems Engineer over a multi-site network of approximately 1000 end users.
• Provided guidance and leadership for mid and junior level engineers and the Support Desk.
• Researched, planned, and executed all aspects of an Active Directory and Exchange 2010 inter-domain migration for a newly acquired company
• Managed all aspects of an Enterprise Microsoft Exchange 2010 environment, to include addition and removal of server members from DAG, maintaining and expanding server redundancy through DAG replication technology, and.
• Configured and maintained Spam filtering services through MXLogic.
• Performed monitoring of all internet-facing company websites with AlertSite.

San Antonio, Texas Area

• Provide Enterprise level Active Directory administration and engineering for corporate network, spanning the U.S. and Europe.
• Manage all aspects of building, designing, and maintaining High Availability Windows Server 2008 R2 Enterprise Failover Clusters that host File Services (DFS-Namespaces and Replication), DHCP, Print Services, and.
• Design server/storage solutions, work with management and other concerned business units for approval of proposed architectures, and provision appropriate hardware as needed from vendors.
• Provide administration and troubleshooting support for all Windows servers on the corporate network, working with the appropriate groups (DBAs, Security Team, Change Management, Networking, etc.), as each situation.
• Multitask between multiple on-going projects (Example: physical server migrations, IPv6 upgrades) and daily operational responsibilities.
• Conduct various server maintenances, including both server-side maintenances and hardware maintenances.

Tampa/St. Petersburg, Florida Area

• Administered complete systems administration over multiple domains, to include Active Directory management, DNS maintenance, Group Policy management and deployment, and networking.
• Provided extensive web administration (IIS 6 and IIS 7) for various large-scale retailing web sites, receiving tens of millions of unique site visitors per month.
• Installed, configured, and maintained multiple Microsoft ISA 2006 firewall servers to strengthen network security.
• Configured and provided regular troubleshooting and maintenance for a MOSS 2007 (SharePoint) intranet.
• Fine-tuned and maintained a solid backup strategy for file systems and Microsoft Exchange server with Symantec Backup Exec. Supplemented this backup strategy with a regular backup schedule for other systems utilizing.
• Transitioned the Microsoft Exchange environment from Exchange 2003 to Exchange 2007. Then maintained solid Exchange services and OWA access for remote users.

Macdill AFB

• Provided DNS record maintenance on an enterprise level, to include several remote sites
• Managed maintained Exchange servers in clustered environments (Veritas and Microsoft clusters)
• Provided management and troubleshooting for Group Policy issues
• Patched between 30 and 50 servers on a monthly basis, including clustered Exchange servers.
• Researched Exchange and other system problems, and provided recommendations and solutions to systems configuration issues
• Provided management and maintenance for the enterprise backup and restore solution using Veritas NetBackup and Backup Exec software

Okinawa, Japan

• Managed and maintained over 10,000 Exchange user accounts
• Maintained and provided day-to-day operational oversight for 9 Exchange Servers
• Migrated over 12,000 Exchange 5.5 user accounts to Exchange 2003
• Migrated 15 Exchange 5.5 servers to Exchange 2003
• Provided day-to-day desktop support to over 10,000 customers
• Network Manager for the Defense Messaging System (DMS) program

Master Of Business Administration (Mba), Information Management

Bachelors Of Science, Computer Science