Joshua Brashares Email & Phone Number

Reston, Va, Us

Tysons, Va

Glory Days

Harrisonburg, Va

Train new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols. • Monitor dining room to ensure optimal guest experience.• Answer customer service inquiries and resolve issues promptly,• Skillfully anticipate and address customer’s service needs.• Effectively communicate with kitchen staff regarding customer allergies, dietary needs, and other specific requests.• Execute the values and standards of the… Show more Train new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols. • Monitor dining room to ensure optimal guest experience.• Answer customer service inquiries and resolve issues promptly,• Skillfully anticipate and address customer’s service needs.• Effectively communicate with kitchen staff regarding customer allergies, dietary needs, and other specific requests.• Execute the values and standards of the restaurant amongst high stress situations.• Work with individual servers to improve performance. Show less

Reston, Virginia

• Developed new business/marketing skills that established a loyal customer base and significantly increased store sales.• Specialized in communication and problem solving between team members, training new team members, and promoting the company goals and values.• Assisted in the opening of one of the most successful Starbucks’ operations in the Commonwealth of Virginia.• Involved in all aspects of the business including sales, cash handling, accounting and extraordinary customer… Show more • Developed new business/marketing skills that established a loyal customer base and significantly increased store sales.• Specialized in communication and problem solving between team members, training new team members, and promoting the company goals and values.• Assisted in the opening of one of the most successful Starbucks’ operations in the Commonwealth of Virginia.• Involved in all aspects of the business including sales, cash handling, accounting and extraordinary customer service.• Achieved broadened business perspective by participating in community volunteer activities. Show less