Josh Brzeszkiewicz Email & Phone Number

Madison, WI, US

Madison, Wisconsin, United States

I provide customers strategic and value consultation, helping to elevate their customer experience operations. Working primarily in a Commercial and SMB book of business, I advise Zendesk customers on how to get the greatest ROI possible from their CX stack, both tactically and strategically, and help businesses elevate their CX to match increasingly.

Madison, Wisconsin, United States

I act as a strategic resource for high-booking customers in our Commercial/SMB book of business. Advising on both tactical feature use to improve agent efficiency as well as strategic direction for customer experience, I help customers to increase their ROI from Zendesk from all sides.

Madison, Wisconsin, United States

I act as a strategic consultant for customers on all things customer experience. I think a lot about management philosophy, CX trends, and end-user perception of customers' brands. I combine this expertise with a knowledge of how customers can tactically deploy our software's features to achieve their customer experience and business goals. I serve the SMB.

Madison, Wisconsin Area

My role is responsible for maintaining the store team's operational readiness. Leading the sales floor with a majority of my time, I support both the sales and technical support teams by managing their daily schedules, helping them drive their performance metrics, and supporting all customer escalations. As a member of the store's leadership team, I also.

Madison, Wisconsin Area

I am one of a two person team leading the technical support and service area of the store. I continue to perform the duties of a senior technician at half time, while supporting my team with the other half. This support includes setting and guiding the vision for the service side of our store, ensuring that Apple's quality standards and guidance are upheld.

Madison, Wisconsin Area

I was on a two-person team helping to define a brand new senior sales role. I used my long history with Apple and the skills acquired as a technician and trainer to act as the most knowledgeable salesperson in the store, able to help any customer (internal or external) to find complete solutions. I used the relationships built with all of my store's teams.

Madison, Wisconsin Area

I worked on a mid-sized team of technicians in an Apple Retail Store. My primary responsibility is to resolve and provide solutions for any technical issue that Apple's customers may present during their visits to the store, on both an appointment and walk-in basis. My previous experience as a salesperson and trainer allows me to help the entire technical.

Madison, Wisconsin Area

I served in a six month career experience as an In-Store Guest Trainer for my store location. During this time, I was responsible for all aspects of employee training in the store from project planning to execution.My projects included:- training all employees for the rollout of the iPhone Upgrade Program, which is now the primary way to purchase our.

Madison, Wisconsin Area

I worked on a small team of full time trainers in an Apple Retail Store. I use my knowledge of Apple's hardware and software products to empower customers to do more with their technology. I also use my long sales experience to recommend other products to help customers achieve their goals.

Madison, Wisconsin Area

I worked on a small team of senior salespeople in an Apple Retail Store. I use my knowledge of Apple's products and culture, as well as of other technology products, to answer customers' and team members' questions. I also drive store sales, maintaining leading metrics in products and services.

Madison, Wisconsin Area

I showcased Apple's products and solutions to customers in an Apple Retail Store. I also worked on the store's visual team, helping to manage demo systems and the visual layout of the store. Working on a part-time basis, I quickly became a resource for both internal and external customers.

Madison, Wisconsin Area

I taught two consecutive semesters of French 101 to undergraduate students. I also worked on a team of teaching assistants to create and prepare course materials (quizzes, exams etc.)

Greater Milwaukee Area

I worked at Marquette's Raynor Memorial Library as a student IT tech. I answered questions for library users about both software use and basic hardware issues.

I worked for HCSC seasonally for three summers and two winters, first as a desktop technician, and finally as a wireless technician. I also had the opportunity to support the executive support team and made presentations to the CIO and other principals in the company's IT organization with fellow interns.

Greater Chicago Area

I worked as a file runner between the firm and various courts in downtown Chicago as a summer job in high school. I was also already doing basic technical support at this time, helping to resolve issues before the need to call the firm's IT consultant arose.