Josh Clark Email and Phone Number

– Partnered with others to form a future-focused roadmap for LivePlan, detailing both the product trajectory and the anticipated customer journey.– Orchestrated a full-scale product rebrand, establishing clear visual branding guidelines and a strategic rollout across all departments and channels.– Initiated a product UI/UX overhaul, broken down into a two-year execution strategy to actually get the changes going without overwhelming the delivery pipeline.– Championed a company-wide pivot to AI, designing the plan for how it should improve the efficiency and quality of business planning and ideation for our customers. – Helped design better user research and customer discovery processes to help drive us from a “voice of the persona” product culture to a “voice of the actual customer” culture.– Streamlined product discovery, design, and development by introducing a style guide and component design system that makes ideation and implementation easier.

– Led a complete overhaul of the UI/UX, paving the way for a global product release.– Managed a complete accessibility audit, and implemented a plan to meet WCAG 2.1 compliance which was great for customers (accessibility FTW!) and business (it allowed us to sell to governments and institutions in the US and Europe).– Nulia was honored as the “Modern Workplace: Apps & Solutions for Microsoft Teams Partner of the Year” in 2020.

– Built a design team from the ground up, hiring and mentoring a group of five talented, earnest, and eager designers.– Guided our company from a development-focused crew to a full-fledged product agency.– Served on the Executive team, playing a pivotal role in expanding our tight-knit group from 8 to 24 while increasing profitability, nurturing productivity, and – most importantly – making Twenty Ideas a great workplace.– Cultivated a company culture rooted in structured best practices, fostering top-tier product thinking across all client projects.– Spearheaded the successful launch of over a dozen web and mobile products, each one a testament to our team's growth and cohesive effort.

– A product design and management hybrid role that served as the principal expert of customer, business, and user data, business, and market knowledge for client projects across multiple industries - including education, healthcare, and public services.– Established the foundation for iterative discovery and design for new and existing products across web, mobile, and tablet platforms. – Performed customer research, and architected functional requirements and information architecture, wireframes, prototypes, and brand guidelines.– Oversaw project design teams of 1-3 designers to execute UI and UX design discovery.– Consistently maintained projects with the highest level of profitability, client satisfaction, and project longevity across the entire agency.

– A challenging combination of project manager, product designer, product manager, and front-end engineering position. I managed and performed all design and planning tasks for multiple projects spanning from Start-ups, educational apps, social sharing platforms, and conceptual designs for neighborhood improvement hubs. – As a project manager, I managed client communication, engineers' velocity, and work, budgets, timelines, and scope. – As a product manager, I held the vision and product strategy for the team, managed discovery, validation, and ideation, and the transition to delivery. – As a product designer, I did information architecture, feature design, user testing, wireframing, workflow diagramming, prototyping, and visual design.– As a front-end developer, I was responsible for building out Django templates for back-end developers to integrate into their codebase.

While at Palo Alto Software I worked on major initiatives including the redesign of PaloAlto.com and Bplans.com, branding, visual design and marketing for a new flagship SaaS product, LivePlan.com, and product design, marketing, branding, and packaging of a new desktop app for Windows called Marketing Plan Pro. Website redesigns led to significant improvement in online sales conversion goals and LivePlan has become a game-changer in the world of business planning.