Josh Hartman, Pmp, Csm, Cspo Email & Phone Number

Carlsbad, Ca

• Responsible for customer projects/support of $15M+. • Provide Tracking/Reporting to executive leadership status of all PMO projects. • Prioritizing and directing internal projects to support 130+ customers for the global PMO. • Responsible for all Statement of Work creation, coordinating with legal and SMEs to define language and ensure best practice. • Manage 3 local direct reports and coordinate for PMO best practice with 3 global (Singapore/Barcelona) reports, working to improve overall processes and efficiencies.

• Managed 30+ projects of over $3.5M in revenue consisting of new customer onboardings, managing production customers, strategic internal projects, and Cyber Defense projects. • Managed multiple resources of engineers, content, infrastructure and client success in a matrix environment.• Implement/Enhance processes to ensure better team efficiency, including implementation of tools such as Kanbanize and Service NOW.

Greater San Diego Area

• Product Owner for two large, complex websites working within an agile team, completing maintenance and software development for US Department of Defense while meeting all contractual requirements. • Manage personnel in a matrix environment including subcontractors.• Drive processes within the team to ensure that best practices and efficiencies are developed and shared. • Mentoring of junior personnel within the team.

• Acting Product Owner, Scrum Master for software development projects. • Acting Program/Project Manager for Certify Data Systems working with several Hospital Systems to complete connections to various physician practices providing electronic Orders/Results/CCDs via HL7. Worked with many EMRs to complete the connections and testing.

• Manage software development projects for the US Department of Defense.• Oversee portals as the system owner and coordinate all development including concept generation, formal proposal, pricing, code, QA, UAT, and implementation• Manage a dedicated team of engineers, tech support representatives, as well as shared QA/CM resources.

Assisted with writing technical documentation for residential solar installations.

• Designed processes improvements that decreased the cost and risks of future projects.• While managing multiple projects of about $3M/yr., kept average profit margin for all projects 15% above project goals. • Worked directly with customers at Fortune 500 companies, managing customer expectations, and brought in additional business from legacy accounts.• Managed project teams of up to four Project Coordinators and additional support staff.• Mentored two project coordinators under self-directed mentorship program.

I coordinated the installation of multiple telecommunications line types including POTS, T1’s, T3’s, and OC’s for both managed (VPN, MCPE, etc.) and unmanaged networks. I was also involved in streamlining the WorldCom backbone to cut down on cost, and provide more reliable service to our customers.

Served aboard USS Nimitz (CVN-68) as undesignated. Worked on CIWS. Served aboard USS Mobile Bay (CG-53) and USS Normandy (CG-60) as UYK-7 AEGIS computer tech.

As

Education record