Josh Higgins Email & Phone Number

Rosemont, Illinois, United States

United States

Rosemont, Illinois, United States

Bloomingdale, Illinois

Bloomingdale, IL

Bloomingdale, IL

Greater Chicago Area

SMBIT is a technology services & support company with 20 years of experience and is focused on the small to medium sized businesses. We specialize in reducing costs for telecommunications, complete phone systems with dedicated circuits, along with a full service IT support shop from desktop/laptop to your entire network infrastructure.One of our main focus.

Greater Chicago Area

Develop Technical Service strategies to help the organization and Clients achieve strategic goals and objectives Responsible for managing the selection and development of people and resources necessary to perform the functions of the department.Perform On-Boarding when obtaining new clients and assess their network and document in detail all of their.

Austin, Texas Area

Work on a Team as a Field Engineer and travel to various clients throughout the Austin area and perform scheduled monthly maintenance on all network infrastructure Rebuild desktops with the appropriate software including custom applications and document specific client needs Maintain client’s needs and plan for future growth in assessing their current.

Established strong relationship with client base working to maintain customer relationship and retain clients repeat businessIn depth, comprehensive use, deployment, configuration, physical installation and troubleshooting of all Uplogix devices Linux command line troubleshooting, file transfers, upgrades, installation of RPM packages and service.

Install/Maintain and customize Help Desk ticketing software and provide end user trainingConfigure and maintain backup strategies along with performing restores Perform maintenance on all network infrastructure Implement VPN to corporate network and roll out to end usersBuilt servers to utilize Microsoft software such as SharePoint/WSUS/Storage.

Greater Chicago Area

Responsible for the management and implementation of enterprise technologies including AD to a broad range of clients.Familiar with implementation for small/medium/large system rollouts and deployments.Specialize on bringing projects in on time and within budget.Managed variety of different MS Exchange environments including setting up SSL certificates for.

Greater Chicago Area

Assist in roll-out strategy for enterprise wide implementation of Microsoft Exchange 2000 impacting 1,000+ usersCreation and implementation of strategic plan for server backup routinesMaintain and support network infrastructure equipment serving more than 5,000 usersImplementation and support of VPN client installationsPerform server hardening, security.