I am a Regional Operations Manager at Axis Bank, where I lead a team of Area Operations Managers in four hubs of Uttarakhand and Uttar Pradesh. I have over 9 years of experience in banking operations, spanning different segments and products, such as Mortgage, Working Capital, Auto Loans, Personal Loans, and more. I hold a PGDBA in Finance from Symbiosis Center for Distance Learning and an M.Com in Finance from Himachal Pradesh University. I am also certified in Lean Foundations, Fundamentals of Digital Marketing, and Google Ads Display. My core competencies include operations, manufacturing process improvement, customer relationship management, team building, and management. My mission is to drive banking operations excellence and customer satisfaction by ensuring adherence to bank policies, conducting frequent branch visits, doing regular update and strategy meetings, and performing other job-related duties or special projects as assigned.
Listed skills include Home/Consumer Loans, Operations, Tat Compliance, Mis/ Documentation, and 17 others.