Marketing Communications Specialist
Current• Design and implement strategic programs and communication campaigns on a variety of initiatives and projects aligned with agency goals.• Led branding and marketing campaign for the launch of RTD’s new fare payment system, RTD MyRide, while collaborating with multi-department account-based ticketing group to ensure successful transition using an in-depth understanding of backend systems, mobile app, transit card, payment and validation methods.• Currently developing RTD’s 2024 fare product suite, estimated to generate $61-64MM in 2024, defining and naming products for all bus, rail, and paratransit services. • Annually coordinate the update and production of RTD's fare products while applying changes to products, validators, Ticket Vending Machines (TVMs) and RTD Online Store.• Manage project components and communications processes for multiple departments including Planning, Operations, Finance, Mobile Technology, Digital, IT, Civil Rights and Market Development by gathering, analyzing, and prioritizing resources and information channels.• Managed branding and marketing for Zero Fare for Better Air and Zero Fare for Youth programs while navigating and supporting state and local agencies, internal teams and various partners.• Collaborate with Creative Services and Major League Baseball to develop a commemorative transit card for the 2021 MLB All-Star Game, adhering to strict brand standards and legal requirements.