Josh Seigel Email & Phone Number

Kathleen, Ga, Us

Byron, Georgia, United States

As a Senior Systems Engineer at AdvanTech and the primary escalation point for my team, I oversee critical infrastructure setup and maintenance to ensure secure, high-performing IT environments for our clients. I handle comprehensive server configurations from scratch and manage essential systems like Active Directory, DNS, and DHCP, ensuring seamless functionality and robust security.My role includes leading email migrations for businesses of various sizes (10-50+ accounts), configuring complex storage solutions with RAID, and collaborating with vendors to migrate data and software onto new servers or virtual machines. I work extensively with VMware (ESXi Host) and Hyper-V for virtualization, as well as managing print servers and firewalls.Additionally, I’m responsible for backup management across 100+ clients, implementing email security measures, establishing multi-factor authentication for admin accounts, and enforcing strict security standards. I conduct PCI compliance scans, ensure HIPAA compliance, and ensure that all servers adhere to industry security guidelines. As the team’s escalation point, I provide advanced support and guidance on challenging cases to maintain efficient operations and high client satisfaction.

Byron, Georgia, United States

As a Cyber Security Engineer, I managed the security and operational integrity for over 100 clients, ensuring robust data protection and seamless functionality across systems. My role included: • Overseeing comprehensive backup solutions, providing secure data recovery and continuity for each client. • Implementing industry-leading security standards tailored to meet each client’s needs and regulatory requirements. • Managing and enhancing email security protocols to protect against phishing, malware, and other email-based threats. • Responding to and resolving security incidents with a proactive and structured approach. • Conducting PCI compliance scans and remediating any issues to maintain regulatory compliance and protect sensitive data. • Enforcing network security standards to safeguard against vulnerabilities and ensure a fortified infrastructure. • Securing all admin accounts with best-in-class access controls to prevent unauthorized access. • Ensuring all systems operated smoothly and securely, contributing to clients’ overall cybersecurity posture.Through this role, I’ve developed a proactive, solution-oriented approach to cybersecurity, and I am committed to staying ahead of emerging threats to keep systems secure and resilient.

Byron, Georgia, United States

As an IT Support Specialist, I managed all incoming help desk tickets, providing swift, effective support across a wide range of hardware and software issues. My role involved troubleshooting complex problems, coordinating with vendors when necessary, and ensuring minimal disruption to end-users.A key achievement in this position was consistently closing the highest number of tickets each week among my team. I took pride in resolving issues thoroughly on the first attempt, minimizing the need for reopened tickets and enhancing user satisfaction.

Macon, Ga, United States

In my role as an IS Technician II at Navicent Health, I was integral to the successful merger with Atrium and the implementation of a new EMR system, Epic. I led the inventory and preparation of over 2,500 workstations throughout the hospital, ensuring each was equipped with the necessary hardware and software for a seamless transition.I also played a critical role in configuring and managing the hospital’s print servers. This involved assigning static IP addresses, installing drivers, and ensuring over 500 printers were correctly set up and assigned, optimizing print operations across departments.Additionally, I supported the setup of the Beverly Knight Olson Children’s Hospital, deploying all required hardware and software so that, upon opening, users could operate smoothly and without interruptions. This role allowed me to contribute to large-scale IT initiatives that enhanced operational efficiency and patient care.

Macon, Georgia, United States

As an IS Technician I at Navicent Health, I managed a wide range of support tickets through ServiceNow, addressing critical IT issues to maintain smooth operations across the healthcare system. My responsibilities included resolving hardware issues, troubleshooting printer and scanner problems, and addressing software challenges in areas like EMR systems, Windows, Microsoft Office, PowerChart, Dragon dictation, and VMware.I consistently closed 40+ tickets per week, placing me among the top performers in my team. My focus on thorough, first-time resolutions minimized repeat issues, enhancing user satisfaction and reducing system downtime.

Macon, Georgia, United States

As an IT Intern, I gained hands-on experience by shadowing the IS Technician team, learning the daily operations and IT workflows essential to supporting hospital functions. During my internship, I took on support tickets related to password resets, Microsoft Office troubleshooting, hardware repairs, and software issues. This experience provided me with a strong foundation in healthcare IT and practical skills in resolving a variety of technical challenges.