-Coordinate, support and collect accounts receivable-Procure updates from developers and strategically manage customer relationships

Led students in various drills which served as rigorous tournament preparationCoached students on game-specific strategies and technical changes to their form to avoid injuriesMonitored 20-30 students aged 9-15 in a tournament groupTaught and emphasized life skills including perseverance and goal-settingIncreased attendance within my classes by 41% Maintained strict COVID-19 procedures and kept up to date with changing guidelines

Coordinated team resources to grow clients' social media presence and execute email marketingOversaw creation of a Facebook Group and used findings to inform social growth, sales, and content production-Increased online sales by 23% and grew social followings by 27%

Responsible for improving the user experience through identifying and integrating necessary changes to be made around the website and different areas of it.Integrated key search engine optimization changes.Collaborated and used a DPM to determine the most effective targeted advertisements.Constructed drip emails and a key blog article to solidify CapSource's brand and improve customer acquisition.

Consulted and created implementable plans on a consulting team for a startup, CapSourceConducted focus groups to receive student perspectives and provide valuable insights to CapSourceConducted competitive analyses to find growth areas for CapSourceCreated a wireframe for a user interface that addressed key issues with the website usability

Took customer orders over the phone; required the ability to quote times quickly and accuratelyManaged cash register, sat customers to distribute respective server loadsTrained new employees to manage cash register, and take customer orders over the phoneConstantly communicated with kitchen, servers, management, and bar to initiate help as needed