Managing Director, Strategic Accounts
Current
Feb 2024 - Present
AeroLeads people directory · profile
Josh Snow Email & Phone Number
Fintech - Data Strategy - Connectivity - Experiences
at
MX
1 work email found
@nuvi.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Fintech - Data Strategy - Connectivity - Experiences
Location
Provo, Utah, United States
Who is Josh Snow? Overview
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Quick answer
Josh Snow is listed as Fintech - Data Strategy - Connectivity - Experiences at MX, based in Provo, Utah, United States. AeroLeads shows a work email signal at nuvi.com and a matched LinkedIn profile for Josh Snow.
Josh Snow previously worked as Managing Director, Strategic Accounts at Mx and Strategic Accounts - Financial Institutions at Mx. Josh Snow holds Bachelor'S Degree, Business Management, International Business from Utah Valley University.
Company email context
Email format at MX
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{first}@nuvi.com
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Profile bio
About Josh Snow
I'm an experienced Customer Success leader with more than 10 years in customer success and client consulting roles. I’ve led, built, and scaled global support/success teams and created support, CS, and implementation programs from scratch.I am an avid people person and am at my best helping others develop and improve their skills. I am passionate about progression and constantly seek it for myself and all those around me. This passion has propelled me through a successful career in helping people and businesses better themselves.I love to dig into customer problems and solve them with technology and consultative strategy.I have enjoyed wearing many different hats throughout my career including, Customer Success/Consulting, product management, tech sales, web design, marketing, and strategy.
Listed skills include Sales, Customer Service, Mandarin, Marketing, and 24 others.
Current workplace
Josh Snow's current company
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10 roles
Josh Snow work experience
A career timeline built from the work history available for this profile.
Strategic Accounts - Financial Institutions
Key account enterprise consultant – managed some of MX’s top 5 ARR clients• Managed a book of business up to $8 MM ARR• Built relationships with c-level executives at some of North Americas largest financialinstitutions• Drove all post-sale initiatives and leveraged cross team relationships with Delivery,Product, Engineering, InfoSec, Marketing, Support – to ensure overachieving execution onclient contracts and SOWs• Utilized customer feedback and business initiatives to help shape the vision and directionof the product• Leveraged relationships and experiences with clients to produce ROI case studies and usecases
Jan 2020 - Feb 2024
Vice President, Customer Success
• Executive leader responsible for customer experience and product initiatives/roadmap• Created customer success and implementation programs from scratch• Utilized customer feedback and business initiatives to shape the vision and direction ofthe product• Developed a customer-centric team that lead to 100% pilot conversion and less than 1%annual ARR churn• Drove customer adoption and experience through the companies journey from premarket to 1.2 million ARR
Jul 2018 - Dec 2019
Senior Manager Of Operations And Customer Success — Renren/Chime/Geopharm
Senior-most US Customer Experience leader for all of RenRen’s US holdingsReduced churn from 12% monthly to under 2% monthlyResponsible for strategizing and leading the teams that carry out all post-sale initiativesDesigned and launched the Customer Success Program from onboarding through implementation and expansionLed the transition of customers to a new product as the result of a mergerLeveraged a global support structure leading teams in multiple states and countries to scale a cost-effective support/CS organization of more than 30 team members
Aug 2017 - Jul 2018
Enterprise Customer Success Manager
Worked with and consulted Chime’s largest customers to ensure strategic product implementation & usage, customer satisfaction, retention, and contract expansionBuilt relationships with C-level executive customers to customize product usage strategyCreated customer onboarding and nurturing processes and workflowsBuilt onboarding, customer expansion, and nurturing programs and rolled them out to the broader team
May 2017 - Aug 2017
Web Designer / Website Administrator
The3Bshop.Com
Web Designer / Website Administratorhttps://the3bshop.com/We opened our movement shop, "The 3B Shop" in conjunction with the 3B Yoga studio as an avenue to provide our yogi's and other local athletes with the most functional and best technical apparel available.
Jul 2016 - Jul 2018
Client Success Manager
Built meaningful relationships with clients and converted them into NUVI expertsManaged a portfolio of 75 - 100 midsize to enterprise client accounts and consulted clients in their journey to increase platform use and better the quality of social marketing through their adoption of NUVIDeveloped and launched a highly successful professional development program for NUVI employeesBuilt relationships with clients in order to understand clients’ social challenges and industry trends and consulted on how NUVI could help them achieve their objectivesStrategized and consulted with clients on how to grow their social presenceEstablished success plans that clarify client goals and enable them to measure their progressEscalated critical client concerns internally and mobilize resources to resolve issuesConducted regular business reviews to celebrate positive outcomes and identify opportunities for growth
Apr 2016 - May 2017
Executive Account Manager, Chinese/English
Managed and consulted Chinese and English-speaking high-status accounts, helping them to increase productivity and reach their goalsHosted meetings to help educate business owners on how to build and grow their businessOversaw regional sales and account growth for western and central Canada, starting with 300 accounts that expanded to 600, causing my territory to split into 2Leveraged relationships with other internal teams to ensure the best possible customer experience
Feb 2014 - Apr 2016
Distributor Account Support (Mandarin)
Provided personalized support to Mandarin Chinese and English speaking Nu Skin distributorsTrained and onboarded distributors Provided business advice/support and helped distributors set goals to grow their businessBuilt relationships with distributors and helped boost morale to increase sales and growthPoint of contact between distributors/customers and corporateAdvised distributors on company policies, compensation plans, business opportunities, commissions, and account management.
Apr 2011 - Feb 2014
Mandarin Sales Support
Provided sales support for Mandarin and English speaking distributors. Account support and sales.
Sep 2008 - Apr 2011
1 education record
Josh Snow education
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Utah Valley University
FAQ
Frequently asked questions about Josh Snow
Quick answers generated from the profile data available on this page.
What company does Josh Snow work for?
Josh Snow works for MX.
What is Josh Snow's role at MX?
Josh Snow is listed as Fintech - Data Strategy - Connectivity - Experiences at MX.
What is Josh Snow's email address?
AeroLeads has found 1 work email signal at @nuvi.com for Josh Snow at MX.
Where is Josh Snow based?
Josh Snow is based in Provo, Utah, United States while working with MX.
What companies has Josh Snow worked for?
Josh Snow has worked for Mx, Savi Solutions, Chime Technologies Inc, The3Bshop.Com, and Nuvi.
How can I contact Josh Snow?
You can use AeroLeads to view verified contact signals for Josh Snow at MX, including work email, phone, and LinkedIn data when available.
What schools did Josh Snow attend?
Josh Snow holds Bachelor'S Degree, Business Management, International Business from Utah Valley University.
What skills is Josh Snow known for?
Josh Snow is listed with skills including Sales, Customer Service, Mandarin, Marketing, Account Management, Sales Operations, Leadership, and Business.
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