Joshua Stephens
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Joshua Stephens Email & Phone Number

IT Server Engineer at Escondido Union School District at Escondido Union School District
Location: San Marcos, California, United States 7 work roles 2 schools
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Role
IT Server Engineer at Escondido Union School District
Location
San Marcos, California, United States
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Joshua Stephens is listed as IT Server Engineer at Escondido Union School District at Escondido Union School District, a with 614 employees, based in San Marcos, California, United States. AeroLeads shows a matched LinkedIn profile for Joshua Stephens.

Joshua Stephens previously worked as IT Engineer - Server at Escondido Union School District and Computer Technician II at Escondido Union School District. Joshua Stephens holds Master Of Music, Music Performance from The University Of New Mexico.

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Escondido Union School District

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About Joshua Stephens

I am a meticulous IT engineer with a comprehensive skill set that spans from diagnosing server POST issues to overseeing Active Directory migrations and VoIP deployment projects. My passion for working collaboratively with peers and end users has led me to spend much of my career in the field, providing hands-on server repairs, cable management, and guidance on enhancing technology skills. I am an avid learner, constantly seeking out new training materials to sharpen my IT expertise.Over the past decade, I have excelled in project management-based roles, successfully implementing large-scale solutions such as VoIP systems, surveillance technology, and Active Directory integrations. I am constantly striving to refine my craft and optimize efficiency.Areas of Expertise:Enterprise-scale Windows PC and server deploymentActive Directory environment implementationMitel VoIP solution implementationMilestone surveillance system deploymentWindows and Mac OS software application patch managementiOS and Mac MDMPRTG network and device monitoring implementationGroup policy implementation and supportPC and server troubleshooting and hardware repair

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Escondido Union School District
Escondido Union School District
IT Server Engineer at Escondido Union School District
escondido, california, united states
Website
Employees
614
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7 roles · 26 years

Joshua Stephens work experience

A career timeline built from the work history available for this profile.

It Engineer - Server

Current

Escondido, Ca

I perform day-to-day server management for a district data center and site servers that provides technology services for ~2,000 staff and ~15,000 students across 25 physical sites. The server environment is comprised of ~50 physical servers--1 at each of the district's 24 schools and a dedicated cluster at our District Office--and ~150 Hyper-V virtual machines--4 VMs on each site server and a number of centralized servers in the cluster.Using PDQ Deploy, WDS, MDT, WSUS, PowerShell, and a few other third-party tools, I developed and maintain end-to-end OS and application deployment and patching of 800+ Dell PCs with Windows 7/10 across 25 sites for our administrative personnel. I was also a primary project manager for the implementation of the JAMF Casper Suite, which our district uses to manage end-to-end deployment of 17,000 Macs and iOS devices across 25 sites for our teachers and staff.Using Paessler's PRTG monitoring software, I've configured more than 3,000 sensors to monitor the district's network and server infrastructure, providing near realtime visibility into critical metrics such as bandwidth, VM host and guest CPU and memory utilization, uptime monitoring of websites critical to the district's functioning, and many other data sets.I perfomed project management duties for a district-wide Mitel-based VoIP implementation of 1800 instruments and associated management switches, software, and hardware across 25 sites. I developed maintenance documentation and actively maintain this system alongside 2 Electronics Technicians that I trained to perform day-to-day tasks.During my first year in the position, I performed project management duties for a complete Novell to Active Directory migration and server hardware refresh, and subsequently I have managed life-cycle replacement of the environment.

Dec 2009 - Present

Computer Technician Ii

Escondido, California, United States

Assisted district staff members with technology problems via a ticketing system and a published Help Desk phone line. Performed troubleshooting and break/fix tasks for Macs and PCs. Imaged and maintained approximately 800 PCs and 1800 staff Mac laptops and classroom Mac desktops. Helped leadership Identify areas of improvement for technology in the district, such as a need to migrate from Novell to Windows in the server environment, which resulted in the district creating a new position (IT Engineer - Server) dedicated to managing district servers in the district datacenter and at each of the district's 25 sites.

Dec 2009 - Nov 2014

Break/Fix Technician

• Diagnosed and repaired warranty and non-warranty hardware and software issues in desktops, laptops, servers, and printers for 4 major school districts and several corporate customers around the Dallas/Fort Worth metroplex.• Managed tickets internally with a customized case management system, including detailed diagnoses, notes for ordering, parts check-in/return and dispatch, and notes for resolutions. Duplicated information for customer ticket systems such as Parature and HEAT, keeping the customer aware of actions and resolutions for each ticket.• Provided post-sale customer relations support, interacting with technology department directors, engineers, and technicians, as well as teachers, students, and various support staff to ensure all problems were resolved quickly and efficiently.• Interfaced with internal sales department to generate quotes, work orders, and invoices for non-warranty parts and billable time.• Trained new technicians in the use of the company’s ticket system and operating procedures, evaluated skills during on-site troubleshooting and reported to Operations Manager.• Supervised various side projects including install teams and the company’s laser engraving system.

Dec 2007 - May 2009

Lead Network Cable Technician

Abilene Independent School District

• Built, installed, terminated, and tested equipment racks and telecommunication closets for 3 new schools and several expansions around the school district, managing a crew of 3 technicians to implement plans provided by the network cable engineer or myself.• Performed drop installs, moves, and repairs around the school district as requested by work orders submitted by teachers and staff. Rebuilt older racks and ran new cable for several remodels including the basement of a new district administration building, the library of one district high school, 3 wings of another high school, and 10+ elementary school wings.• Interacted with teachers and staff, technical support specialists, construction crews, and network engineers on a regular basis to coordinate and implement network installations and repairs.• Managed an inventory of copper and fiber network equipment and cable across several storage facilities.

Sep 2005 - Oct 2007

Web Designer/Developer

Erp Services

• Designed and implemented the Cooper High School Band’s website with custom software that enables the band’s directors to keep the site’s news, calendar, photos and documents up-to-date.• Designed and implemented a content management system for the UNM Tribal Law Journal and the University Partnership Visiting Scientists Program using customtemplates and code, enabling users to update technical and law articles, projects, and contact information.• Designed and implemented the website of the UNM School of Music using customized version of a commercially available Content Management System (Movable Type) to enable teachers and staff to update the School’s news, calendars, schedules, and audio/video for each studio (content since changed). Created a custom web presentation for the School’s 100+ album music catalog including audio samples and scanned cover art for each album.• Utilize valid XHTML, CSS, PHP, Flash, and MySQL database customization to design functional and highly usable web sites, with numerous side projects undertaken on a regular basis.

2003 - 2007 ~4 yrs

Student Consultant, A-Site Manager

• Monitored and interacted with university students and faculty in a computer lab environment to solve software problems and assist with technical questions.• Managed lab printers, maintaining queues and performing basic hardware troubleshooting and repair when necessary.• Managed Windows- and Mac OSX-based systems, completing software installations and imaging for 8 labs each semester, troubleshooting hardware and software issues.

2003 - 2005 ~2 yrs

Student Technician

• Managed and troubleshot all departmental computers, including several mobile computer carts customized for classroom use by university teachers.• Installed and cable-managed A/V racks and equipment for 4 media labs and 6 science classrooms in the new Jerry Junkins Engineering Building on the SMU campus.• Designed and implemented the department website (since changed).

2001 - 2003 ~2 yrs
Team & coworkers

Colleagues at Escondido Union School District

Other employees you can reach at eusd.org. View company contacts for 614 employees →

2 education records

Joshua Stephens education

Master Of Music, Music Performance

Activities and Societies: University Wind Symphony, UNM Symphony Orchestra, Student Consultant for the university computer labs.

Music Performance, Music

Activities and Societies: SMU Wind Ensemble, SMU Symphony Orchestra, work study employment with Norton Center for Media and Instructional.

FAQ

Frequently asked questions about Joshua Stephens

Quick answers generated from the profile data available on this page.

What company does Joshua Stephens work for?

Joshua Stephens works for Escondido Union School District.

What is Joshua Stephens's role at Escondido Union School District?

Joshua Stephens is listed as IT Server Engineer at Escondido Union School District at Escondido Union School District.

Where is Joshua Stephens based?

Joshua Stephens is based in San Marcos, California, United States while working with Escondido Union School District.

What companies has Joshua Stephens worked for?

Joshua Stephens has worked for Escondido Union School District, Delcom Group, Abilene Independent School District, Erp Services, and University Of New Mexico.

Who are Joshua Stephens's colleagues at Escondido Union School District?

Joshua Stephens's colleagues at Escondido Union School District include Ramon Zuniga, Lori Lum, Matd, Erin Freitas, Yilka Opdyke, and David Chambers.

How can I contact Joshua Stephens?

You can use AeroLeads to view verified contact signals for Joshua Stephens at Escondido Union School District, including work email, phone, and LinkedIn data when available.

What schools did Joshua Stephens attend?

Joshua Stephens holds Master Of Music, Music Performance from The University Of New Mexico.

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