Josh Sutherland Email & Phone Number

Edina, Mn

*Facilitate and manage business incentive programs to Fortune 1000 accounts*2021-2022 Managed Revenue of $25 million*Ensure high level of customer satisfaction for retention and growth *Identify strategic sales opportunities and engage business units for continued growth*Customers include, but not limited to: Equifax, Nestle, Veolia, MARS/ Wrigley, Swissport, USG*Create and present regular client status reports in organized Smartsheet, Tableau, Excel or Power Point *Visit high profile clients quarterly to develop and maintain long-term relationships*Collaborate with internal cross functional teams to deliver highly effective business outcomes

Eden Prairie, Mn

*Facilitate and manage the execution of digital and POS Software deployment to over 200 accounts worldwide; combined recurring revenue of $2 million annually.*Engage with CMOs, CIOs, and top decisions makers at multiple top 50 QSR restaurants weekly *Companies include, but not limited to: Aramark, Wendy’s, Smashburger, Arby’s, Salsarita’s *Create and present monthly client status reports in organized Excel or Power Point presentations*Visit high profile clients quarterly to develop and maintain long-term relationships*Ensure high level of customer satisfaction for retention purposes as well as new sales growth*Recognize and escalate at-risk customer situations and present solutions

Eden Prairie Mn

*Oversee front desk management including scheduling, inventory sales and ordering*Develops relationships with members and guests to create sociable environment*Facility management, maintenance, and improvement*Marketing strategies, including website management, video production, and social media outlets*Development of outside business relationships and sales to local businesses and individuals*Event coordination, planning, and implementation

• Director of programs and coordinator of all events, trips, and projects • Accomplished public speaker to groups of 5-500 participants • Develops and maintains relationships with 185 students and their parents• Developed a social media strategy and managed web presence to increase traffic and visibility• Recruited, interviewed, trained and managed a staff of 30 volunteers each year• Developed, implemented, and maintained an annual budget and managed within budget parameters

*Specialized in directional advertising including print, online yellowpages & search engine marketing*Achieved 117% of first major market sales objective ($150k)*Increase average of 21%, and overall net gain of 12% in 2008 ($227k total sales)*Led sales force in renewal percentage 20% above objective in 2008*One of five in office of 28 to achieve objective in 2009 at 105% during economic downturn ($227k)*Recognized by RVP as a “Top 10 Producer” in MSP market 2008 downturn