2Nd Line Cloud Engineer
Current
Jul 2023 - Present
AeroLeads people directory · profile
Josh Thorpe Email & Phone Number
2nd Line Cloud Engineer
at
Darktrace
1 work email found
@cubittech.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
2nd Line Cloud Engineer
Location
Stevenage, England, United Kingdom
Company size
Who is Josh Thorpe? Overview
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Quick answer
Josh Thorpe is listed as 2nd Line Cloud Engineer at Darktrace, a with 1390 employees, based in Stevenage, England, United Kingdom. AeroLeads shows a work email signal at cubittech.com and a matched LinkedIn profile for Josh Thorpe.
Josh Thorpe previously worked as 2nd Line Technician at Cubit Technology and 2nd line Technician at Elysium Healthcare. Josh Thorpe holds Business Studies, Business Administration And Management, General from University Of Bedfordshire.
Company email context
Email format at Darktrace
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{first}@cubittech.com
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AeroLeads found 1 current-domain work email signal for Josh Thorpe. Compare company email patterns before reaching out.
Profile bio
About Josh Thorpe
Confident and process-focused technician looking to use my logical troubleshooting abilities and people-first mindset looking to rapidly progress my cloud-based and peripheral skillsets. Seven years of experience supporting users in many different sectors, leadership skills and my ability to humanize IT make me the kind of personality required for a more senior role.The aforementioned mindset, desire to progress and technical ability sharpened over the years mean that anytime something is asked of me, I’ll deliver.
Listed skills include Windows Server 2008, Microsoft Technologies, Dell Laptops, Customer Satisfaction, and 14 others.
Current workplace
Josh Thorpe's current company
Company context helps verify the profile and gives searchers a useful next step.
Darktrace
7 roles
Josh Thorpe work experience
A career timeline built from the work history available for this profile.
2Nd Line Technician
Mar 2022 - Jul 2023
2Nd Line Technician
- The final point of escalation before issues are sent to specialists/third parties as part of growing IT department in a fast-paced, dramatically changing environment, playing a key role internally with an enterprise 365 migration.- Extensive use of AD, VPNs, O365, Windows 10 and Server 2012-2016- Created the knowledge base which is now in use across the department- Face to Face experience troubleshooting with Senior management
Oct 2021 - Mar 2022
Technical Field Engineer
- Providing mainly first and second-line support in all areas of ICT for a wide range of clients and charities as an MSP in a heavily process-driven environment. - Extensive use of Office 365 & AD. Occasional exposure to Azure and Mac.- Clients Servers all run either Server 2012-2019. Some exposure to AX dynamics. Clients exclusively run the latest versions of Windows. Experience with software such as Sage, Xero, and Adobe Cloud.
Jul 2020 - Sep 2021
Helpdesk Engineer
- Providing mainly second-line support for a wide range of clients, mainly in the financial sector as a TSP (Consultancy + MSP). - Dealing with a wide range of issues from AD, Exchange & Office 365 to maintaining backups and diagnosing hardware, software, and network issues- Clients Servers all run either Server 2012 or 2016. Clients almost exclusively run Windows 10 or the latest versions of MAC OS X.
May 2019 - Nov 2019
Help Desk Technician
- Customer’s first point of call across multiple brands for most of the IT-related issues within the company- Deliver a high level of customer service and IT remote support to a unique holiday company- Key member of the helpdesk team including training team members of the helpdesk team & documentation- Used Active Directory, Office 365, Windows Server 2008 R2 - 2016, Windows 7 & 10 (deployment via MDT included)
Jul 2018 - Apr 2019
Store Support Technician
- Troubleshooting IT issues with a customer-first approach and process-driven mind to provide support to non-technical staff in over 1500 stores. - Heavy assistance of senior technicians. Desk management where required. - Used Hyper-V Server 2008, EPOS, Windows 7, Server 2008 & R2, thin clients, and Dell servers including iDRAC.
Jun 2015 - May 2018
Team & coworkers
Colleagues at Darktrace
Other employees you can reach at darktrace.com. View company contacts for 1390 employees →
CS
Carson Smith
Colleague at DarktraceGreater Seattle Area, United States
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AA
Angel Arribas Lopez
Colleague at DarktraceAustin, Texas, United States
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MA
Muhammad Ashiq S.
Colleague at DarktraceSingapore
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DR
Darren Rodgers
Colleague at DarktraceBracknell, England, United Kingdom
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SN
Soriya Ngo
Colleague at DarktraceLos Angeles, California, United States
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MF
Matthew Farrell
Colleague at DarktraceLos Angeles, California, United States
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ED
Eric Driebel
Colleague at DarktraceGreater Chicago Area, United States
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JS
Johanna Sten
Colleague at DarktraceUnited Kingdom
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MW
My Wtf
Colleague at DarktraceDenpasar, Bali, Indonesia
View →
HF
Harry Field
Colleague at DarktraceLondon Area, United Kingdom
View →
Carson Smith
Colleague at DarktraceGreater Seattle Area, United States
View →
AA
Angel Arribas Lopez
Colleague at DarktraceAustin, Texas, United States
View →
MA
Muhammad Ashiq S.
Colleague at DarktraceSingapore
View →
DR
Darren Rodgers
Colleague at DarktraceBracknell, England, United Kingdom
View →
SN
Soriya Ngo
Colleague at DarktraceLos Angeles, California, United States
View →
MF
Matthew Farrell
Colleague at DarktraceLos Angeles, California, United States
View →
ED
Eric Driebel
Colleague at DarktraceGreater Chicago Area, United States
View →
JS
Johanna Sten
Colleague at DarktraceUnited Kingdom
View →
MW
My Wtf
Colleague at DarktraceDenpasar, Bali, Indonesia
View →
HF
Harry Field
Colleague at DarktraceLondon Area, United Kingdom
View →
3 education records
Josh Thorpe education
Business Studies, Business Administration And Management, General
University Of Bedfordshire
Pearson, Practise
Zenos It Academy
A Level, Business Studies, Pass
Samuel Whitbread Community College
FAQ
Frequently asked questions about Josh Thorpe
Quick answers generated from the profile data available on this page.
What company does Josh Thorpe work for?
Josh Thorpe works for Darktrace.
What is Josh Thorpe's role at Darktrace?
Josh Thorpe is listed as 2nd Line Cloud Engineer at Darktrace.
What is Josh Thorpe's email address?
AeroLeads has found 1 work email signal at @cubittech.com for Josh Thorpe at Darktrace.
Where is Josh Thorpe based?
Josh Thorpe is based in Stevenage, England, United Kingdom while working with Darktrace.
What companies has Josh Thorpe worked for?
Josh Thorpe has worked for Darktrace, Cubit Technology, Elysium Healthcare, Konnetix Ltd, and Charles Square (Csq).
Who are Josh Thorpe's colleagues at Darktrace?
Josh Thorpe's colleagues at Darktrace include Carson Smith, Angel Arribas Lopez, Muhammad Ashiq S., Darren Rodgers, and Soriya Ngo.
How can I contact Josh Thorpe?
You can use AeroLeads to view verified contact signals for Josh Thorpe at Darktrace, including work email, phone, and LinkedIn data when available.
What schools did Josh Thorpe attend?
Josh Thorpe holds Business Studies, Business Administration And Management, General from University Of Bedfordshire.
What skills is Josh Thorpe known for?
Josh Thorpe is listed with skills including Windows Server 2008, Microsoft Technologies, Dell Laptops, Customer Satisfaction, Mobile Technology, Social Media, Windows Server, and Patience.
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