Joshua Cloud Email & Phone Number

Cherry Hill, NJ, US

Philadelphia, PA, US

• Developed digital transformation and cloud-first strategies to better position the organization for rapid delivery of software products. Established a new, dedicated IT process team to focus on consistency and.
• Led rapid maturation of IT processes and technology stacks; developed and implemented a strategic technology roadmap
• Defined and implemented IT processes in the areas of Change Management, Vendor Management, Budget Management, Project Management, and Service Delivery aligned with ITIL
• Ensured and maintained compliance with ISO27001
• Increased purpose-driven spending approach introducing transparency of technology spend relative to increased business revenue and strategic goals; achieved over 1MM labor favorability within 9 months without actively.

Camden, New Jersey, US

• I delivered directional and technical leadership in the successful transition to security culture and to establish and mature the Enterprise Information Security program, including building and managing the information.
• Projected to save approximately $10M+ by implementing and maintaining a strategic, long-term information security and data privacy strategy and roadmap to stop several ransomware attacks.
• Established and implemented information security policies and practices with a limited budget.
• Monitored, evaluated and ensured compliance of internal policies and controls within IT, Human Resources, Finance, Legal, and business operations by developing an internal audit process.

Philadelphia, PA, US

• Displayed a high level of technical leadership competency in developing and executing the Enterprise Information Security program as well as providing extensive leadership to infrastructure to better position the.
• Defined network and security policies, practices, training programs and standards resulting in reducing turnover by 75% and incident count by 70%.
• Ensured and maintained compliance with Payment Card Industry (PCI-DSS) and Sarbanes-Oxley (SOX), as well as designed and ensured compliance of General IT Controls (GITC).
• Headed up efforts to standardize, document, and audit compliance of configuration across all infrastructure technologies and IT processes.
• Built and managed Information Security and IT Infrastructure strategic roadmap and budget.

Stamford, CT, US

• Oversaw both the technical and managerial aspects of the organization's IT department, including planning, directing, and designing the company's IT infrastructure while simultaneously managing the IT team responsible.
• Developed and implemented more formal, ITIL-based service operations processes to ensure quality to service delivery and which resulted in higher end-user satisfaction.
• Ensured compliance with Payment Card Industry (PCI-DSS), General IT Controls (GITC), and internal policies.
• Significantly reduced incidents by approximately 80%.

My various freelance work over the years includes:Managing business processes and IT integrationManaging and implementing various projects and upgrades (application development, desktop migrations, server upgrades, domain refresh, backup strategies, disaster recovery, etc.)Building both physical and virtual infrastructure (ESX 2.5+)Windows Server builds.

Bachelor'S Degree, Management Information Systems, General

Education record

Computer Science