Promoted with added oversight of all operations, packing, shipping operations, customer service, and warehouse back of house.

Product Manager and Administrator for the Academy Museum Store Website Shopify Plus, Teamwork CHQ, Salesforce Marketing Cloud and ShipStation. Designed, tested, and deployed a fully omni-channel shopping program for The Academy. Digital marketing Google Ad Campaign / Smart Shopping / Meta Ads, weekly e-newsletter, subscriber list management, social media and Meta stores. Promoted in 2023 with added oversight of all operations, packing, shipping operations, customer service, and warehouse back of house.

Brand Manager – Agave Denim (Parent Company XCVI) Los Angeles, CaliforniaOverall management for made in Los Angeles luxury men’s denim line including daily website management, inventory management, customer UX/UI, and social media experience, and promotions. Management of brand creative, site administration, and DTC and B2B customer service. Ecommerce service lead for sustainable ethically produced clothing line made from recycled materials including customer service management of all interactions via telephone, email, text and direct message. Promoted to Brand Manager in June 2020.

Ecommerce customer service lead for sustainable ethically produced clothing line made from recycled materials including customer service management of all interactions via telephone, email, text and direct message, online operations assistance with updating products, collection merchandising and promotions.

Hawaii regional management of VIP customer services for women’s contemporary clothing and accessories brand which included customer management for and instore promotions and off-property events and appointments, supporting fashion advisors for client appointments and wardrobing, and Ecommerce and Online order fulfilment under the direction of the corporate ecommerce team. Moved to California in April 2018.

Flagship Store Director – Gucci America Honolulu, HawaiiLuxury Italian Fashion House Flagship Director of 3rd largest boutique in the world $50million sales volume. Overall store responsibility: Service, Inventory, and Profit & Loss Management, Store renovation to new design concept of 4 floors and 35,000sqft retail space. Part of the management team who transitioned the retail stores to new products and store designs by creative director Alessandro Michele.

General Manager – Prada USA / Prada Japan Honolulu, HawaiiLuxury Italian Fashion House General Manager – Multi Unit Manager for Prada Ala Moana and Prada Waikiki Flagship location. General Management responsibility for sales and daily store operations. Client Development to increase sales, increase client spending and increase brand loyalty with top and new clients. Attend regional meetings and trainings in Tokyo, Japan monthly and attended the Prada fashion show in Milan with top clients.