▫ BI Developer proficient in end to end development using Tableau and Power BI with a specialization in Marketing and Sales reporting▫ Developed full funnel reporting providing channel specific visibility from Leads to Customer Retention including Conversion, Revenue, Retention, CPS, CPL metrics▫ Regular interaction with C-Level Executives due to my ability to communicate effectively - Keep it brief, simple, on-point and non-technical▫ Power BI administrator responsible for Gateway updates, Capacity/Workspace/App setup and configuration, Report Permissions, and Performance Monitoring▫ Extensive experience tuning Power BI reports using Dax Studio to ensure optimized performance in the Power BI Service

Accomplishments▫ Work cross functionally with finance and marketing partners to Prepare Monthly Business Reviews for ELT▫ Shifted operation from manual to automated reporting solutions freeing up significant resource capacity ▫ Transformed team known for data integrity issues into the go to resource for accurate data▫ Set up proactive monitoring of data processes and integrity to alert of potential data anomalies▫ Oversaw migration of back end reporting data sets from AS400 sourced to Salesforce.com ▫ Intraday reporting built providing action oriented insights on wins and losses ▫ Consolidated 20+ reports down to a handful of robust views showing full funnel business performance ▫ Built BI solutions that transformed the performance management process empowering Managers to quickly answer questions and gain insights into agent performance drivers ▫ Partnered with IT on the ongoing improvement of enterprise data assets, driven by business strategy and designed to ensure reporting consistency throughout the organizationSkills▫ Data visualizations in Power BI, Tableau, Excel, PowerPoint, Thinkcell ▫ Data exploration/analysis identifying trends and insights ▫ Able to hold both a “big-picture” and a detailed view of a business problem when considering solutions ▫ Ability to understand complex processes and systems, how they work and how they can be improvedAwards▫ 2016 Club Excellence Winner - Top 1%▫ 2017 Sales Summit Winner - Top 3%

▫ Responsible for development of new department including reporting KPIs, compensation plan, and training ▫ Establish and monitor short-term sales planning strategies by way of monthly goals, sales reports and weekly sales meetings ▫ Mentor, manage and motivate team members and provide guidance on day to day activities

▫ Developed and rolled out automated solution for monthly performance management reviews ▫ Establish and monitor short-term sales planning strategies by way of monthly goals, sales reports and weekly sales meetings▫ Mentor, manage and motivate team members and provide guidance on day to day activitiesAwards▫ 2014 Club Excellence Winner - Top 1%

▫ Meet/exceed all performance expectations including products sales, call handling metrics, and quality standards ▫ Go to resource when new processes required training ▫ Used extensively to provide floor support when management coverage was light