-Responsible for ordering season tickets and pairing them correctly.-Electronically verified that season pass holders have the correct current season seats. -Responsible for the accountability and issuing of tickets to all guests.

-Researched and helped improve areas of retiree relations, retirement eligibility definition, and retiree celebrations.-Collaborated with HR Business Partners, other HR professionals, and retired teammates for insights on current retirement practices and potential improvements.-Developed surveys for benchmarking and comparison of outside companies and their retiree relations programs.-Created a PowerPoint presentation detailing current practices, related opportunities, and recommendations for improvements.-Presented the findings to members of the HR Leadership Team and other interns, ensuring clear communication and engagement.

-Worked in the Deli/Bakery Department -Provided fast, friendly, and accurate customer service to create a positive shopping experience.-Followed all technical manuals for processing products and label placement. -Ensured proper sanitation of department, equipment, and proper food handling/preparation.

-Developed a spreadsheet to assist Human Resources with tracking the cost per hire.-Created instructional videos to enhance the recruitment process by demonstrating successful interview procedures.-Conducted research on City Manager, Deputy City Manager, and Director salaries for various compensation surveys.-Executed the compensation survey by contacting various sources in and out of state to ensure market competitiveness.-Served as an administrative assistant to greet and assist visitors, handle inquiries, and relay messages.-Collaborated with Human Resources team members to update all current job descriptions, ensuring accuracy and relevance.-Researched work-from-home policies from other municipalities and government agencies to identify best practices.-Responsible for updating files, ensuring records retention, and maintaining compliance with internal guidelines and regulations.

-Provided outstanding customer service, issued skates, and ensured the rental area was organized. -Ensured the guest area was properly kept, and assisted guests as needed. -Performed light equipment maintenance as needed.

-Ensured tables, linens, and serving stations were prepared for full-service banquet events. -Successfully executed several events and was commended for providing excellent customer service and attention to detail. -Responded to guest queries politely and helpfully.