Joshua Jacoby Email & Phone Number

New York, Ny, Us

Thomson Reuters • Responsible for the operations of a $4MM account including café, catering, pantries, coffee bar and executive dining• Lead a team of 4 managers and 25 union and non union associates• Built relationships with our direct clients as well as our catering clients to drive participation and revenue• Made some operational changes in our café programs around station formatting that have helped drive sales• Tightened up the middle of the P&L by controlling food cost with accurate budgeting and holding the team accountable• Created and have executed on the three budgets within the portfolio

Lifeworks (JPMorgan Chase & Co.) • Responsible for the operations of a $3MM account including café, micro market, catering and licensed Retail Starbucks• Maintained the Lifeworks Brand with client driven marketing, healthy food and beverage options and seasonal flavors• Successfully executed high level functions for over 1400 people per day for JP Morgan Employee Appreciation Week• Identified and implemented changes to increase revenue sharing through use of Restaurant Partners and vendors• Re-programmed the registers for self checkout to allow for flexible labor between front and back of the house operations• Achieved an “A” letter grade

Multi-Unit • Operations manager for multiple properties (CBS HQ, Credit Agricole, Simon & Schuster, Showtime and Smithsonian)• District Standard Support Leader responsible for proper menu adherence, SKU compliance and operational excellence• Manage clients on clearing accounts receivables and regulating financial statements• Developed and assisted in delivering a 10 year contract extension to top clients• Delivered a plan that lowered food costs, labor and directs lowering the gap between planned and actual costs• Achieved an “A” letter grade

Lifeworks (New York Life Insurance/KPMG) • Responsible for the operations of a $6.5MM account including café, catering, coffee bar and executive dining• Led 7 managers and 50 union associates with all day-to-day responsibilities• Delivered marketing opportunities through emails and incentive programs that deliver on client’s goals to grow sales• Lowered labor cost percentage by 2.9% in Fiscal 2015 through labor management and executional framework• Achieved three “A” letter grades for three separate permits

BNY Mellon• Generated $2MM annual sales with two cafes, catering and satellite location• Developed annual budgets with fixed subsidy to meet the client’s needs, and reduced yearly costs by over $200k• Established relationships with over 100 catering clients, and streamlined the catering and ordering process• Achieved nine “A” letter grades in four years with two separate permits

Goldman Sachs • Managed a $1.9MM P&L account and improving café sales by 3% and catering by 13% over the prior year• Appointed Safety and Sanitation Champion, and ensured safety and sanitation standards were upheld at all accounts

Goldman Sachs• Assisted in managing $3.5-$4.5MM accounts, including menu planning of two seasonal 3 cycle menus• Selected as site manager and implemented programs for new culinary and operational programs (required by OpX)

Education record

Education record