- Redesigned the company-wide New Hire Orientation program to accommodate our growing hybrid and remote workforce- Created the Sales Playbook for the Enterprise Sales Teams which resulted in a 50% decrease in their onboarding timeline, reduced training reliance on managers, and increased transparency & consistency in performance expectations- Spearheaded the development and execution of a targeted learning roadmap to support leadership’s Go-To-Market strategy for ZipRecruiter’s pay-for-performance advertising product- Redesigned the Enterprise New Hire Orientation program to optimize accessibility, relevance, & scalability- Delivered buyer psychology workshops to over 200 employees focused on customer acquisition, retention, and growth- Established and managed vendor relationships to ensure contract agreements are fulfilled and associated products/services are optimized to meet intended strategic outcomes- Led the strategic planning and execution of a new Sales Methodology training program which fostered a more consistent experience across the customer lifecycle- Established standards and best practices for eLearning solutions, ensuring accessibility, usability, and alignment with instructional design principles

Partnered with subject matter experts to design award-winning online graduate degree programs by employing best practices in adult learning theory. Leveraged project management tools to organize, prioritize, and manage multiple online course development projects. Managed and coached a team of graduate students responsible for assisting in the course development process.

Design, Developed, and Delivered a number of graduate level courses including Instructional Technology, Introduction to Online Instruction, and Research Methods.

Managed the School of Education's eFaculty Certification program while providing ongoing support to faculty looking to transition their traditional face-to-face course(s) into a hybrid or fully-online format.

Supported faculty in the strategic integration of instructional technology in their curriculum.