Provide reliable customer service to our members while keeping daily operations running. Maintaining the cleanliness and functionality of golf carts and the pro shop / club house.

In this position, I work with my associates to keep the store clean in a way that will make our customers' shopping experience quick and easy. I work with my department manager to solve everyday issues and brainstorm how we can improve our department.

I started working this job as a server, scooping ice cream for customers at fifteen years old. I worked hard and eventually, after about a year, I earned a higher position where I trained new employees, showing them how to treat customers and get the job done in the most efficient way. I was offered a shift manager position, where my employer trusted me to get the job done, lead the crew, and close the store up after close. I could not move up anymore and worked this position for two years… Show more I started working this job as a server, scooping ice cream for customers at fifteen years old. I worked hard and eventually, after about a year, I earned a higher position where I trained new employees, showing them how to treat customers and get the job done in the most efficient way. I was offered a shift manager position, where my employer trusted me to get the job done, lead the crew, and close the store up after close. I could not move up anymore and worked this position for two years until I moved away. Throughout these years I was able to uphold company standards and compliance requirements for operations and cleanliness, position skilled staff in key areas throughout shift to optimize department productivity, directed employees through daily routines, handled customer complaints, questions and inquiries, trained new employees on company policies, procedures, techniques and customer service standards. Show less