Joshua Voss Email & Phone Number

Dallas/Fort Worth Area

• Created and managed performance metrics and reporting • Managed routine accounts payable and expense reimbursement duties.• Prototyped new procedures and trained new users on software enhancements.

Allen, Tx

Technical Lead January 2017 to May 2017• Developed Process Flow Diagram/Activity Diagrams, Test Cases, Use Cases and performed Functionality testing & Regression testing• Performed as Technical Leader for ERP advancements and development• Provided advanced technical support to analysts of all products and systems• Served as SME and technical liaison between IT developers and business partners• Escalation Lead for System Analyst Team • Defined and coordinated the technical tasks for the development of the software and/or interfaces Sr. Analyst for ERP Configuration January 2016 to January 2017• Analyzed ERP problems and defined solutions for business users • Designed and implemented stored procedures• Improved operational efficiencies on order fulfillment• Provided configuration solutions on a variety of ERP tools• Integrated clients ERP services with PayPal • Directed system test plans • Coordinated and communicated implementations to ERP systemsIT Senior Analyst July 2014 to January 2016• Coordinated multiple DC’s to implement solutions across several clients• Advised and mentored junior team members • SME for data analytics processes, tools, content, and outcomes• Provided technical support and guidance in programming techniques, structural methods, testing procedures• SDLC run support expert IT Systems Analyst December 2012 to July 2014• Analyzed business procedures to find gaps and bottlenecks• Identified potential efficiencies and required modifications• Lead feasibility and requirements meetings to obtain business requirements • Lead multiple small/medium projects where no Project Manager was assigned • Provided end user support in implementation of enhancements and projectsIT Systems Associate July 2011 to Dec 2012• Built BA productivity reports • Engaged in all aspects of the SDLC • Initial requirements documentation• Assisted in developing functional specifications • Collaborated on targeted design specifications