Support the customer and sales team by analyzing customers' technical needs.Develop Proposal outlining how products and services can provide clear solutions.Customer contact for technical questions.Organize system configuration, testing, training and system handover.Coordinate system specifications and delivery times with software, technical, and sales departments

Design Access Control, IP CCTV, Intrusion Alarm, and temperature monitoring solutions for multiple specialty locations.Manage the install of security systems through use of security integrators and general contractors. Create project RFPs and budget estimates and work with business units to acquire needed capital for system install. Backup administrator to Genetec access control and video system.Responsible for conducting site security assessments to determine current and future security requirements.Developed strategic upgrade plans of end life security systems.

Physical access control platform owner for all international and headquarter locations.Developed strategy for replacement optical turnstiles to physical barrier turnstiles.Partner with a visitor management software company to develop a custom visitor management software for headquarter locations.Work with project teams to create project RFPs and to hold partners accountable to expectations.Develop custom security solutions and project plans for implementation.Consult on projects involving security technologies including, access control, locking hardware, intrusion alarm, and visitor management.

Responsible for the supply chain safety program development to minimize risk and exposureDeveloped and deployed Asset Protection Supply chain initiativesFacilitated physical security system integration with supply chain operationsAssisted with the development and implementation of CCTV, Intrusion Alarm, and Genetec card access installs across supply chain locations.Managed fiscal year capital request and budget process for Asset Protection supply chain projects.

Design and manage the install of Card Access, IP CCTV, and intrusion alarm solutions for multiple sites including Distribution Centers and specialty sites.Create budget estimates and work with multiple business units to route needed capital for system install. Responsible for conducting site security assessments to determine current and future security requirements.Develop strategic upgrade plans of end life security systems.

Responsible for the supervision, training, development, and scheduling of one twenty-four hour Asset Protection teams consisting of 16 Asset Protection Officers.Conducts internal investigations related but not limited to: Policy violations Employee and vendor theft Sexual harassment Controlled substances missing in transitResponsible for creating, requesting and maintaining payroll, department operations and travel budgets. Coordinate with senior management to resolve complex situations including, performance management, corrective action and terminations.Request capital funds and oversee budgets and projects. Ensure controlled substance areas are in compliance with Drug Enforcement Agency requirements.

Responsible for the supervision, training, development, and scheduling of one twenty-four hour Asset Protection teams consisting of 3 Asset Protection Officers.Conducted internal investigations related but not limited to: Policy violations Employee and vendor theft Sexual harassment Responsible for creating, requesting and maintaining payroll, department operations and travel budgets. Coordinate with senior management to resolve complex situations including, performance management, corrective action and terminations.Request capital funds and oversee budgets and projects.

Managed Safety Process within a Walgreens Distribution Center Facilitate all safety training Lead the Safety Action Team, Safety Management Action Team, and Accident Review Committee Ensure OSHA compliance

Detection, Investigation and Resolution of internal and external cases, including but not limited to cash handling, refund fraud, credit fraud, bad checks and organized retail crime.Responsible for meeting inventory goals.Assisted with training new Assets Protection Team Leaders within the District Identify, coach and work to retain high performers.

Managed daily store operations team to achieve daily sales goals and complete necessary tasks.Created Department manager development training.Learned all store process including but not limited to cash handling, refund process, receiving / stocking process and guest service.Assisted in Management of store remodel.

Supervised a group of long-term detained juvenile youth.Organized rehabilitation courses for optimal facility use.Assisted exited youth in pursuance of secondary educationManaged the daily activities of youth.Conducted home visits with exiting youth with assigned probation officer.

Maximize safe and secure environment for Team Members and guests.