I am working in Acre Security (Formerly Time Data Security) for almost 7 years; starting in Sales before being promoted to the new role of Visitor Product Specialist in 2019. I am privileged to work alongside and develop relationships with leading global enterprise clients. My main responsibilities include providing pre-sales support and Visitor Management Systems recommendations, setting up all aspects of a client's visitor system: hardware management and software configurations (Oracle SQL Developer and TDS Suite) I am also involved in the entire visitor life cycle of each client's VMS, including providing technical assistance/troubleshooting, health checks/site visitors, network configuration assistance, and being the escalation point for the TDS ticket desk. I also train internal employees and suppliers on configuring these systems and conduct on-site visitor health checks and supplier QA checks.I am fully committed to lifelong learning. I have obtained certifications in ISO 9001 and various business and project management certificates. I recently passed the Microsoft Azure 900 exam and received a Diploma in Networking and Systems Security. I plan on pursuing other qualifications in the IT/Networking field, too.