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Experienced Enterprise Solutions engineer with a demonstrated history of working in the computer software industry. Skilled in DevOps, Security, SRE and all aspects of Customer Support.
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Applied Research Tech StrategistJfrogFrisco, Tx, Us -
Sre LeadJfrog Mar 2024 - Present
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Cloud First LeadJfrog Jul 2020 - Mar 2024Plano, Texas, United States- Guardian of cloud reliability, production and internal platform architect- Create acceptance guidelines & checklists, from design to implementation, that defines clear acceptance criteria for new products & services rolled into JFrog Production environments- Liaison with CTO office, R&D, Product teams in early design stages through development and testing to ensure production requirements driving uptime and customer happiness are built into R&D programs
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Enterprise Solution LeadJfrog Oct 2017 - Jul 2023Kansas, United StatesPart of High Touch Solutions team
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Manager, High Touch SolutionsJfrog Oct 2017 - Jul 2019Sunnyvale, California, United StatesJoin us today! https://join.jfrog.com/
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Developer Support Engineer, Tier 3Jfrog Mar 2015 - Oct 2017Sunnyvale, California, United States
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Co-Founder, Cool Tech OfficerMakaboom Jul 2017 - Oct 2020United Stateswww.makaboom.comWe believe that a coding/making education is a powerful leverage to transform kids’ lives and the communities they live in. We make an effort to reach out to kids who are not as fortunate as us and provide them with opportunity to learn this vast world of coding/making. We believe that all children should benefit from the fast advancing technology and the opportunities it presents. -
Enterprise Security Advanced Support Engineer (Lead)Symantec Jul 2012 - Mar 2015Mountain View, California• Managed escalations from support teams around the world that resulted in significant reduction of escalations to developers and increased customer satisfaction• Served customers as a subject matter expert for Symantec (VeriSign) Public Key Infrastructure, VIP Second factor authentication, and Fraud Detection Service• Resolved complex integration issues related LDAP/AD, web services (Apache, IIS, Tomcat), web API (SOAP, REST) calls, Database, third party integrations for VPN, Radius, SAML, and etc. -
Support & Sales EngineerOnetouch Systems Oct 2008 - Jul 2012San Francisco Bay Area• Led pilots and pre-sales demo for customers and sales representatives which resulted in closing important deals• Developed and maintained lab facilities to emulate customers’ network environments • Analyzed and solved issues of SQL database, encoding, VoIP, satellite / IP network related issues -
Hardware And Software Qa EngineerOnetouch Systems Oct 2006 - Dec 2008San Francisco Bay Area• Owned and developed testing procedures, test specifications, and test cases that resulted in catching more bugs before products are released• Debugged and resolved wide variety of test setup related issue which includes; OS, Networking, databases, VoIP, and etc• Automated UI test cases using SILK to reduce time of doing repetitious tasks
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Web Designer & AdministratorFreelance Web Designer Jan 1999 - Feb 2010• Developed and maintained custom web pages for commercial and non-profit organizations using HTML 5, CSS 3, Javascript, WordPress, and CMS which resulted in more customer visits and increased sales• Setup test environment using Apache web server and MySQL, VMWare, Linux, Amazon Web Service (AWS) • Led search engine optimization (SEO) that resulted in increased number of traffic• Planned and led online marketing via Google AdWords, Facebook marketing, and partnership with other web service providers
Joshua Han Skills
Joshua Han Education Details
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Uc Santa Cruz Extension
Frequently Asked Questions about Joshua Han
What company does Joshua Han work for?
Joshua Han works for Jfrog
What is Joshua Han's role at the current company?
Joshua Han's current role is Applied Research Tech Strategist.
What is Joshua Han's email address?
Joshua Han's email address is jo****@****ail.com
What is Joshua Han's direct phone number?
Joshua Han's direct phone number is +197298*****
What schools did Joshua Han attend?
Joshua Han attended Cal Poly San Luis Obispo, Uc Santa Cruz Extension.
What skills is Joshua Han known for?
Joshua Han has skills like Artifactory, Docker, Authentication, Saas, Security, Python, Java, Radius, Saml, Apis, Pki, Fraud Detection.
Who are Joshua Han's colleagues?
Joshua Han's colleagues are Shivansh Shukla, Liad Israel Rosenberg, Eytan Bloom, Ramyashree V, Bastien Soria, Dvir Twina, Asaf Zafrir.
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