Joshua Eddy Email & Phone Number

Los Angeles, Ca, Us

* Manage hosted servers on Hyper-V, VMWare and XENServer platforms. * Manage hosted server inventory and perform regular audit of performance and integrity of the cloud environments* Implement advanced processes to maintain security of sensitive cloud data, including Multi-Factor Authentication* Manage Office 365 applications and deployment as a customer and a Microsoft Partner/Reseller* Implement Microsoft best practices in Windows server environments, including in the deployment of IIS, SSRS and SQL Services. Push these services to their limits and return best possible performance.* Manage and patch servers through RMM software, including GoToAssist and Connectwise Automate.* Project lead on all migrations from Self-Hosted ERP systems to cloud hosted solutions on Attivo's SAAS model.

* Implementation Project Manager and Deployment Technician* Lead trainer in implementing Web Based CRM software. Primary expert in all new software to be used* Create custom SQL queries and scripts to aid in Data Migration and manipulation* SQL DBA - Improve performance and maintain integrity of SQL Databases, Large and Small* Design and Implement Reports using Crystal Reports and SQL Server Reporting Services (SSRS)* Configure and Deploy software using IIS version 6 and above and on server operating systems Windows 2000 thru 2019.

* Project Manager and art coordinator for website restructuring and deployment* Company Webmaster, HTML Consultant and Social Marketing expert* Primary Technical Resource for all internal and external technical issues* SQL DB and Server Administrator for Live environment and for all Development and testing environments* Manage the internal CRM environment and design automatic SQL triggers to prompt notifications, reports and other custom actions

* Instruct Led Training classes in class sizes ranging between 5 and 35 office employees or new-hires to the team. * Remotely conduct classes on company’s online teaching system* Travel and aid multiple branches during implementation of new NGS Title and Escrow system* Develop techniques, guides, and directed the training of future users of the NGS system* Assist in-house NGS development team and business stakeholders by monitoring the progress on existing bug/defects using “Quality Center Test Director” from Mercury Software

* Assume all “resolution responsibilities” for overtaking the massive backlog of past problem-filled title searches* Formulate new ways of consolidating large amounts of Crystal Reports data into Excel Spreadsheets, then disseminated relevant data across multiple recipients* Comprehend and familiarize all Title Documents: (i.e. Deeds, Deeds of Trust, Legal Descriptions, liens, judgments)* Developed searching skills necessary for Title Curative work in the programs