Joshua Frishberg ☁ Email & Phone Number

Charleston, Sc, Us

Tysons Corner, Va, Us

Tysons Corner, Va, Us

“Q2 & Q4 Gamechanger” Nominee - (2022) - Hospitality Cloud"Intrapreneur of the Year" Nominee - (2021) - Global Companywide

Tysons Corner, Va, Us

President's Club: Top Performer - (2020) - Hospitality Cloud AM'sPresident's Club: Top Performer - (2019) - Hospitality Cloud AM's

Tysons Corner, Va, Us

Arlington, Va, Us

Retention and Sales:-Service and retain 500 Season Ticket Member Accounts totaling a $5M book of business (annual)-Generate new business revenue through cross-selling and up-selling of full menu products to existing clients and referrals-Liaise with corporate clients and consumers to create and deliver unique, effective experiences with measurable results-Renewal percentage: 91% average over the course of three renewal campaigns (approximately $13M in revenue retained)-Cumulative new business revenue: $600k+-2015 Bridgestone NHL Winter Classic: Ranked #1 in revenue on entire sales/service staff (over $40k; premium inventory)Additional Responsibilities:-Operate and oversee all Capitals Season Ticket Member "watch parties"; assign individual roles, manage event execution, point of contact for promotions department/sponsor- Manage the Season Ticket Member gift station, serving over 12,000 Season Ticket Members; face-to-face conflict resolution, inventory control, intercommunication with sponsorship department -Coordinate and fulfill 1,000 birthday and group welcome messages per year; work closely with Game Operations, Productions, and Engineering-Monitor and organize all game night FEP's for Capitals Season Ticket members, resulting in over 100 extra touch-points per season-Printing and distribution of hundreds of Game Notes for each Guest Services location prior to all Capitals home games-Organize and implement new Digital Ticketing Page; tutorials on mobile ticketing-Collaborate with management to onboard and train new employees

Kansas City, Missouri, Us

-Cumulative Revenue: $525k-Ranked #1 Sporting KC Account Executive in group tickets sold, total tickets sold, and total revenue-Top 10% in MLS in total revenue among over 400 sales representatives-One of four sales representatives league-wide selected to the MLS All-Rookie Team for Season Ticket sales (2013 Season)-Developed and maintained a positive relationship with a client for over a year that resulted in the largest single group sale in Sporting Kansas City history ($17.5k)-Liaison for Sporting KC's Jewish Heritage Day program, one of the first of its kind in MLS, which requires constant collaboration with executives and leaders within the Jewish community to raise awareness of and funding for Jewish education and athletics in the Kansas City area-Aide in the process of hiring interns by reviewing applicant resumes and conducting phone/in-person interviews-Train and mentor Sales Associates through role plays, strategy sessions, and assisting with sales appointments

Kansas City, Missouri, Us

-Sell a full menu of ticket plans, including premium inventory, season tickets, partial plans, and group tickets, to businesses and individual consumers via strategic telemarketing, email, and face-to-face sales appointments and meetings-Utilize proactive strategies to develop new sales opportunities-Establish relationships and connections with a customer-oriented focus to create repeat business -Set up and maintain accurate records on existing customers and prospects on Archtics and Excel-Hit revenue goal of $100k in only 19 weeks, which was the fastest of any Sales Associate in franchise history to do so

-Oversee partnership activation and provide account team support for BBVA (Official Bank of the NBA) in day-to-day NBA and NBA team account management-Manage BBVA’s hospitality benefits for their partnership with the NBA and five team deals, including facilitating and tracking delivery of league and team contractual benefits, negotiating with team representatives on contract renewal process, and organizing usage and delivery of ticket requests from the United States, Latin America, and Spain-Developed player brand ambassador recommendation for client, which required collaboration with NBA on various measurement metrics, defining universe of potential players based on criteria, development of a ranking system, and providing options based on different budget parameters-Constant coordination with arena representatives, team staff, and the NBA in a fast-paced, demanding work environment for various NBA-related events to ensure successful experiences for high-end clientele-Research and present trends in social / digital media space and develop case studies on brand activation-Responsible for key business development tasks, including influencing evolution of company’s LinkedIn strategy, expense tracking, and recruiting / interviewing summer interns

Montreal, Quebec, Ca

-Aid university students and recent graduates in finding internships and employment-Responsible for increasing awareness and effectively marketing Jobbook to the University of Massachusetts Amherst through social media including Facebook, Twitter, and LinkedIn-Trusted as the lone campus recruiter and representative for a campus consisting of 25,000 students-After 5 months, UMass students accounted for almost 10% of all Jobbook members in North America

Amherst, Massachusetts, Us

-Assist with the hospitality arrangements of the Division 1 UMass Football team concerning hotel, food, and transportation needs-Direct contact point in fulfilling game-day operations for the recruiting segment of UMass Football-Work directly with the Director of Football Operations to fulfill tasks in all phases of the program-Solely responsible for creating the template and researching major details towards the completion of UMass' first Division I Football Visiting Team Guide

Amherst, Massachusetts, Us

-Part of teaching assistant team for a 450 person course with emphasis on describing the marketing process and on stressing the implications of these activities for society-Responsible for reviewing material with students, ensuring successful execution of course, and providing insight on course improvements-Specifically trusted to handle all forms of technology, including computers, microphones, powerpoint, and in-class skype interviews

Amherst, Massachusetts, Us

-Serve as peer mentor to 20+ freshman students every week to ensure successful transition to university life and prepare them for the business world-Develop lesson plans and teach classes about majors, internships, resume writing, cover letters, networking, time management, and social responsibility-Took on an extra leadership role by teaming with another TA and the class professor to formulate ideas and practices to increase the effectiveness of transitioning the class

Amherst, Massachusetts, Us

-Provided and maintained emotionally and physically secure environment and an inclusive, respectful, and safe community in the dormitory for diverse student population-Organized floor programs to teach residents about connections, involvement, pride, conflict, and safety-Enforced university policy and provided assistance in various critical and non critical situations-Quick decision making involving crisis management helped avoid any incidents or emergencies

Mount Pleasant, South Carolina, Us

-Gain hands-on experience through aiding in the planning, on-site execution, and oversight of 2011 National Cup X, US Club Soccer’s signature national competition-Assist the on-site event manager by providing administrative and operational support-Utilize customer service skills while assisting parents, coaches, players over the phone and face-to-face-Enhance adaptability skills in a constantly changing environment

Us

-Reported directly to Senior Director of Operations ensuring player, coach, staff, and departmental needs were met in an efficient and professional manner-Worked as part of a team with other interns and departments using constant communication to complete responsibilities correctly and timely-Transported team personnel and coordinated logistics while representing Jets organization-Recognized as only summer intern trusted with company vehicles off practice facility

-Took initiative to meet with President to create new promotional intern position-Acquired and wore mascot costume to promote team increasing attendance and donations-Single-handedly drew in fans from neighboring towns to Hyannis Mets home games by promoting during the day and entertaining at night

-Scored games, reported scores/stats to the media, and wrote articles for the website-Assisted the marketing director in creating strategies to draw fans to games (approximate attendance grew by 400% from time of inception to the end of the season)-Announced a championship game for local TV station and www.bluesox.tv

Bachelor Of Science (B.S.) And Bachelor Of Business Administration (B.B.A.), Sport Management And Finance/Operations Management

Sport Management And Finance