Joshua Mcdaniel

Joshua Mcdaniel Email and Phone Number

Solutions Architect at Salesforce.org @ Salesforce.org
San Francisco, CA
Joshua Mcdaniel's Location
New York City Metropolitan Area, United States, United States
About Joshua Mcdaniel

Joshua Mcdaniel is a Solutions Architect at Salesforce.org at Salesforce.org. He possess expertise in customer experience, writing, development, consulting, social media and 63 more skills. Colleagues describe him as "I had the pleasure of working with Josh at roundCorner and what I appreciated most about him was his versatility. He could play just about any role in delivering services to our customer - business analyst, architect, and sometimes even developer! His technical skills were top-notch and his ability to solution for just about any nonprofit business process was impressive. Working with nonprofits, Josh always had a clear understanding that technology alone does not solve problems. The people, process, and technology needed to be aligned for our customers to be successful. His interaction with customers were always honest and authentic. All of this combined made him a trusted advisor for the customer and a great team player for us!", "I worked with Josh for several years while at roundCorner. When he and I first started, we ended up on a project together on the west coast and this was at the start of the roundCorner product. During this time there was a lot of work that would become the basis for giving summaries, batch uploads and the overall giving functionality. I witnessed Josh working long hours to determine the needs of the client and how these needs could be translated in to the overall product. Josh would bounce from client group to client group, each with their own specific need and Josh was there to take each puzzle piece and work to make it fit in to the overall application Professionally, it was great having a coworker like Josh who was able to help out in so many areas. Personally, it was great to form a friendship with Josh and spend all that time with him while both of us were far from home.", and "Josh was an intern for Bluewolf for 6 weeks during the winter recess. Josh was responsible for making sure that the pipeline reports were up to date by staying in contact with the sales reps to update salesforce.com to reflect progress on opportunities. Josh knocked this project out of the park. The pipeline was accurate while he was here, and he even figured out a way to automate the updates he was making so that we would not need a full-time position covering this task in the future. I hope to hire Josh when he graduates."

Joshua Mcdaniel's Current Company Details
Salesforce.org

Salesforce.Org

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Solutions Architect at Salesforce.org
San Francisco, CA
Website:
salesforce.com
Employees:
1
Joshua Mcdaniel Work Experience Details
  • Salesforce.Org
    Solutions Architect
    Salesforce.Org Feb 2020 - Present
    San Francisco, California, Us
  • Salesforce.Org
    Principal Campaign Consultant
    Salesforce.Org Jan 2019 - Feb 2020
    San Francisco, California, Us
  • Roundcorner
    Campaign Consultant
    Roundcorner Aug 2018 - Jan 2019
    Villanova, Pa, Us
  • Roundcorner
    Solutions Architect
    Roundcorner Jan 2016 - Jan 2019
    Villanova, Pa, Us
    I work with nonprofits and universities to transform enterprise fundraising and processes to the Salesforce.com platform with roundCorner's NGO Connect and Advancement Connect solutions.
  • Roundcorner
    Senior Product Manager
    Roundcorner Sep 2013 - Jan 2016
    Villanova, Pa, Us
    As a Senior Product Manager, I manage requirements gather for multiple stakeholders, translate requirements for dev and testing teams, oversee documentation generation and the delivery of the end products to partners and implementation consultants.In this role, my goal is to push the envelope for what nonprofit organizations can do on the world's leading CRM platform and with leading technology solutions.NGO Connect and Advancement Connect, formerly roundCause, are licensed by Salesforce.com and the Salesforce Foundation and serve midsize to enterprise nonprofits. The applications focus on constituent engagement, fundraising, event and volunteer management, donation charge processing, and higher education advancement.
  • Roundcorner
    Senior Consultant
    Roundcorner Jun 2011 - Sep 2013
    Villanova, Pa, Us
    • Conduct and document requirements analysis to enable effective Information Technology change management• Lead client specific Salesforce.com configuration of roundCorner Force.com software packages• Develop training materials and conduct user acceptance training to facilitate client education and adoption
  • Fuqua School Of Business
    Master Of Management Studies Association Technology Chair
    Fuqua School Of Business Oct 2010 - May 2011
    Durham, Nc, Us
    • Encourage adoption of technology tools among the Student Government, Clubs, and Students• Develop uniform technology use guidelines make Fuqua's technology resources more accessible• Manage development and creation of the new Student Government website
  • Fuqua School Of Business
    Master Of Management Studies (Mms) Student
    Fuqua School Of Business Jul 2010 - May 2011
    Durham, Nc, Us
    • Coursework: Strategy, Marketing Management, Communication• Activities: Consulting Club Web Chair, Master of Management Studies Student Association Tech Chair, Intramural Soccer Club
  • Bluewolf
    Bluewolf Beyond Intern
    Bluewolf Dec 2010 - Jan 2011
    New York, New York, Us
    • Supported Lou Fox, CTO, to evaluate Bluewolf Beyond’s sales and business processes• Managed Bluewolf Beyond’s Salesforce.com pipeline by communicating with Sales Representatives and Account Executives to ensure opportunity and forecasting information was accurate • Adapted a sales presentation slide deck for the online meeting and presentation environment
  • Kyma Technologies
    Intern, Customer Relationship Management
    Kyma Technologies Jun 2010 - Jul 2010
    Raleigh, Nc, Us
    • Configured integration of Salesforce.com CRM Platform to streamline lead generation and provide advanced analytics to improve business process• Created automatic order follow-up to improve customer service, configured automatic tracking and graphing of Salesforce.com leads for management analysis, reduced sales team workload by 5%
  • Vanceinfo
    Intern, Language Variant And Quality Assurance Tester
    Vanceinfo Feb 2010 - May 2010
    Beijing, Cn
    • Tested mobile phone software from leading Fortune 500 companies; led team in errors reported, drove change integration for widely used consumer mobile phones• Developed training program to instruct employees on software revision implementation across various mobile phone platforms; resulted in an overall productivity increase of 4%
  • Best Buy
    Mobile Lead Sales Associate
    Best Buy Jul 2009 - Feb 2010
    Richfield, Minnesota, Us
    • Led department sales team and promoted high margin item sales to improve store performance; worked proactively with customers to resolve technology issues and identify new sales opportunities• Designed and implemented a new system to process mobile phone repairs and trained employees how to maximize the utilization of the new software platform required to execute the process
  • Best Buy
    Geek Squad Computer Repair Technician
    Best Buy Jul 2005 - Jul 2009
    Richfield, Minnesota, Us
    • Solved complex technology-related problems for clients by actively listening to issues, creating repair recommendations, and ensuring clear communication of solutions among technicians• Led training simulations with peers and improved computer repair processes, which resulted in 25% increase in the Customer Satisfaction Index (CSI) score
  • University Of Missouri
    Student Supervisor
    University Of Missouri Dec 2008 - Jan 2009
    Columbia, Mo, Us
    • Supervised foreign exchange Korean elementary school students during overnights and daily activities
  • Js Computek Llc
    Computer Technician
    Js Computek Llc Jan 2004 - Sep 2004
    Us
    • Repaired computers• Developed computer repair SOP documents

Joshua Mcdaniel Skills

Customer Experience Writing Development Consulting Social Media Winter Qualifying Prospects Economics Salesforce.com Computer Repair Sales Configurations Shanghai Microsoft Exchange Data Analysis New York Customer Satisfaction System Communication Business Analysis Utilization Account Executives East Asian Studies Customer Relationship Management Traditional Animation Software Lead Generation Student Government Product Support Video Business Administration Nonprofit Organizations Microsoft Office Testing Nonprofits Business Process Offshore Training Business Analytics Interviews China Customer Service Enterprise Software Business Intelligence Pipelines Business Process Improvement Analysis Management Streamline Documentation Project Management Product Development Simulations Research Science Calls Analytics Shares Mis Automatic Cloud Computing Demos Integration Crm Test Development Coordinate Best Buy Force.com

Joshua Mcdaniel Education Details

  • Duke University - The Fuqua School Of Business
    Duke University - The Fuqua School Of Business
    Management
  • University Of Missouri Trulaske College Of Business
    University Of Missouri Trulaske College Of Business
    East Asian Studies
  • East China Normal University
    East China Normal University
    Mandarin

Frequently Asked Questions about Joshua Mcdaniel

What company does Joshua Mcdaniel work for?

Joshua Mcdaniel works for Salesforce.org

What is Joshua Mcdaniel's role at the current company?

Joshua Mcdaniel's current role is Solutions Architect at Salesforce.org.

What is Joshua Mcdaniel's email address?

Joshua Mcdaniel's email address is jo****@****ail.com

What is Joshua Mcdaniel's direct phone number?

Joshua Mcdaniel's direct phone number is +133691*****

What schools did Joshua Mcdaniel attend?

Joshua Mcdaniel attended Duke University - The Fuqua School Of Business, University Of Missouri Trulaske College Of Business, East China Normal University.

What are some of Joshua Mcdaniel's interests?

Joshua Mcdaniel has interest in Innovation, Mobile, Cloud, Technology, Education, Non Profit, Business, Salesforce.

What skills is Joshua Mcdaniel known for?

Joshua Mcdaniel has skills like Customer Experience, Writing, Development, Consulting, Social Media, Winter, Qualifying Prospects, Economics, Salesforce.com, Computer Repair, Sales, Configurations.

Who are Joshua Mcdaniel's colleagues?

Joshua Mcdaniel's colleagues are Tanner Almond, Florence Bush, Pavan Pulakhandam, Nooraldeen Amier, Christopher Ledesma, Trent Monckton, Jake Greenleaf.

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