Designed a strategic recruiting program for my regional directorate for six offices that directly report to me, focusing on key performance indicators geared toward production and customer service, increasing production 25% annually.Overhauled legacy marketing efforts to adopt industry best practices in reaching the newest generation of talent, delegated implementation to subordinate managers to enable disciplined initiative based on regional trends achieving recognition for operational excellence as the Top Recruitment Company in the Northeast for FY17 and FY18.Led the workplace safety program, establishing new emergency and safety procedures incorporating the latest best practices from across the Army and private sector and achieving a perfect safety record over two years.

Designed a new training and certification program to better meet rising production requirements; trained over 400 recruiters and boosted certification rates by over 40%. Led organizational restructuring, building working groups and aligning positions and incentives to create a flexible, forward-looking staff to meet changing recruiting objectives as Army manpower needs increased. Realignment led to an increase of 15% over the prior year in recruitment. Supported the organization’s 50 independent branches by developing budgeting and marketing guidelines that led to a 5% higher return on marketing investment over the prior year.

Led the human resources department for an organization of 750 employees, managing administrative actions and advising executives on personnel issues. Conceptualized a technical certification program for artillery firing procedures, developed an in-depth training program by developing key certification guidelines and utilizing best practices, exceeding projected certification rates.

Led a team of 30 diverse professionals through quality technical and job-based training programs, in order to accomplish large scale projects. Developed and implemented training programs, provided vision planning, and administrative functions.Acted as a role model for all employees and subordinate management team, resulting in improved employee relations.Inspired team of technical experts to innovate, express creative ideas, and development of their own leadership experience, resulting in more than 50% of direct reports receiving promotions during my time. Supported the executive management team by acting as primary liaison between them and subordinate leaders Assisted Director in researching, analyzing data, developing creative recommendations, innovative problem solving, and report writing.