- Provide 24/7 frontline support for 1000 employees and 150 physicians- Oversee and Manage all Hardware and Communications for Main Hospital Campus- Responsible for quarterly vulnerability assessments of hospital/clinic devices- Installed and current maintain Citrix XenApp environment for physician access to the hospital's sleep lab software- Installed and configured VMWare ESX environment. Manage 25 servers within the environment.- Installed two Brocade SX1600 Core switches to provide 10GbE redundant links to edge closets- Installed and Configured Motorola AirDefense to provide security for wireless network.- Migrated old Cisco Catalyst equipment to Brocade FCX series HPOE at the edge to support new Motorola/Zebra Wireless System- Transitioned Hospital's 20 year old Nortel Meridian Phone System to the NEC Univerge SV8300 platform and configured QoS policies on Nortel and Brocade Switches- Successfully completed and passed a Licensing Audit from Microsoft Volume Licensing Services- Manage all IT operations at 4 offsite locations- Oversee 3 IT staff members

- Provided 24/7 frontline support for 1000 hospital employees and 150 physicians- Implemented new Stentor/Philips Picture Archiving and Communications System (PACS) replacing film based patient images with DICOM electronically formatted images- Configured VPN connections between Hospitals and Physician Offices for secure transmission of images- Transitioned all Hospital servers into a state of the art APC Data Center with InRow water chilled cooling systems and Symmetry UPS supplied power. - Developed, maintained and tested hospital's disaster recovery plan in one of Sungard's offsite recovery facilities- Developed web based paging system to assist staff in getting critical messages to on call staff and physicians- Migrated 850 clients from Symantec Anti-Virus to Kaspersky Endpoint Protection

- Provided 24/7 frontline support for 1000 hospital employees and 150 physicians- Created a new hospital intranet website using Microsoft SharePoint, trained end users and uploaded all policy and procedure manuals enabling efficient access of hospital information from a single location- Installed/integrated Blackberry Enterprise Server/Good Mobile Messaging into Microsoft Exchange environment and supported over 100 mobile devices- Using existing Cisco switches/access points created a Wifi network for patients and guests. Secured guest VLAN using access lists on Nortel Passport 8600- Installed and maintained Cisco Routers between several clinics and main hospital for distribution of hospital applications- Installed management tools to consolidate and uniformly apply patches to Symantec Anti-Virus clients throughout the hospital. - Configured Windows Server Update Services to apply security patches through our campus.- Installed and configured Cisco 1200 series access points to support Vocera B1000 VoWifi badge system

- Provided 24/7 frontline support for 1000 hospital employees and 150 physicians- Installed and configured DNS and DHCP services for use campus wide- Replaced Nortel Baystack 450 switches with Cisco Catalyst 2950 switches at the edge to support access point deployment. Integrated Cisco Switches with a single Nortel Passport Core.- Upgraded Cisco 1100 series access points with 802.11 B/G radios, removed 40bit WEP encryption and configured all access points and clients for WPA2/AES encryption.- Used Active Directory to create Group Policies for streamlined support of end users- Managed Websense Web Filtering for all hospital end users - Secured new Exchange 2003 installation and installed Ciphertrust Spam Filtering/Secure Web Delivery to meet HIPAA requirements.- Removed all instances of Novell Netware and moved all file and directory services to Microsoft Windows. - Brought desktop/laptop repairs in house to improve response time for failed system replacement- Upgraded hospital end user desktops/laptops from Windows 2000 to Windows XP- Used Symantec Ghost/Sysprep to develop and distribute images for all desktop and laptop computers

- Designed and implemented IT solutions for small business clients- Provided frontline technical support to over 50 small business clients across Alabama- Installed and maintained Worthless Check/Restitution software for State and Local Government - Gained experience with many types of software and hardware systems- Trained end users on new applications and adapted end user workflows to maximize office efficiency- Transitioned many clients from Novell Netware servers to Microsoft Windows Server/Active Directory- Installed and supported a variety of managed network equipment: 3Com Switches, Cisco PIX devices, Symantec Firewalls, SonicWall Firewalls, Cisco 1100 series access points. - Terminated and Tested Coaxial and Cat5 cable- Serviced PC/Laptops for home users/small businesses and supervised two employees in the bench area