Deputy Director Of Is And Senior Manager, It Operations
Durham, Nc
o Managed and mentored the IT Operations team with responsibility over Database Administration, Data Architecture, Protocol Development Support, Business Intelligence (BI), System Administration, Network Administration, Desktop Support, and Helpdesk Serviceso Oversaw daily operations of the ACTION/CALGB Datacenter and Facility Securityo Served in an informatics leadership role for ACTION to provide oversight for system implementationso Served as the ISD for ACTION/CALGB to ensure… Show more o Managed and mentored the IT Operations team with responsibility over Database Administration, Data Architecture, Protocol Development Support, Business Intelligence (BI), System Administration, Network Administration, Desktop Support, and Helpdesk Serviceso Oversaw daily operations of the ACTION/CALGB Datacenter and Facility Securityo Served in an informatics leadership role for ACTION to provide oversight for system implementationso Served as the ISD for ACTION/CALGB to ensure ISO initiatives were reviewed, planned, and implemented.o Negotiated with vendors for IT hardware, software, support, and maintenance sourcingo Maintained responsibility for Disaster Recovery (DR) and Business Continuity Planning (BCP)o Ensured intra and inter team communication, defined responsibilities and deadlines, recommended budget requirements, enforced policy adherence, and documented performance and accountabilityo Interacted daily with Software Development Managers and IS Directors to ensure communication channels were exposed, future plans were distributed, and issues were resolvedo Fulfilled “Informatics Expert” role on various committees and working groupso Acted as a representative to various external oversight entities and industry partners (NCI, CTEP, CTSU, CaBIG, Novartis, Genentech, etc.) Show less