Joshua Wright Email & Phone Number

Greater Denver Area

Greater Denver Area

Serve as the primary point of contact for service branches in southern California and HawaiiOwn and develop branch relationships including weekly/monthly reviews, utilization andworkload management, process updates and identification and resolution of specific market andprocess issuesWork to pursue and achieve tactical or strategic objectives pertaining to.

Greater Denver Area

Manage daily flow of service requests from issue identification through final resolution.Collaborate with internal teams (Customer Care, Sales) to resolve complex service issues.Collaborate with coworkers to increase efficiencies in current processes utilizing Salesforce reports & metrics.

Hatfield, MA

• Efficiently coordinated with coworkers to transport items through the warehouse from receipt to dispatch to customers.
• Inspected goods distributed ensuring they were of accurate quantity, type, and acceptable quality.
• Perfected shipment of over 3,000 products per shift in the largest grocer distributer in New England.

Westborough, MA

• Managed customer purchases of over $1,000,000 of industrial x-ray analysis system inventory from purchase to invoice
• Coordinate distribution and inventory management with engineers and suppliers using newly implemented salesforce and servicemaxx software
• Managed inventory levels to meet forecasted product demand

Westborough, MA

• Facilitated the transition of inventory tracking software, implementing, troubleshooting and debugging the new system
• Collaborated with software developers to customize Salesforce based on PANalytical’s custom needs
• Trained other associates in the new Salesforce inventory and resource management system

Hadley, MA

• Handled a POS cash register system with flawless accuracy, causing no overages/shortages month-over-month
• Displayed a positive, helpful attitude on a daily basis commended by customers and employers alike
• Commended by supervisors for flexibility when asked to fill in during scheduled off-days for absent employees

• Managed portfolio of 30+ clients, evaluated potential new projects, and managed sub–contractors
• Set and achieved a revenue goal of over $30k
• Maintained weekly schedule and ensured work was completed on time and exceeded customer satisfaction

Mandeville, Louisiana

• Designed and modeled new testing area using Solidworks for upcoming research and design projects
• Facilitated testing on current products to check for pump failures or mechanical weak points and made improvements accordingly
• Worked with R&D Team and Industrial Engineer to increase the functionality of company products

• Managed inventory for retail store, ensuring quality of products, product availability and maintained stock room order.
• Provided customer service, ensuring correct product selection and satisfaction with purchases.

Amherst, MA

• Received, distributed and promoted 5 Hour Energy products to students on University campus
• Educated potential customers on the benefits of the product
• Organized results into visually meaningful presentations and communicated directly with project managers

Princeton, MA

• Coached all ages beginner up to expert and provided feedback to students and parents
• Routinely attended instructor classes to increase my ability and knowledge as an instructor
• Selected, set and custom fit ski equipment to fit customer's needs

Nashoba Valley

• Head referee and linesman for youth soccer games aged 8-18.
• Made split second decisions to control the flow of the game.
• Reported to regulating organizations regarding match outcomes, complaints made, and actions taken.