Josie Stuart Email & Phone Number

Edmonton, Alberta, Canada

As a House Supervisor at Chimo Youth Retreat Centre, I lead a team of employees in providing high-quality support and programming to youth with a range of emotional, behavioral, and developmental needs. Key responsibilities include: - Maintaining employee files and supporting career development by providing regular feedback, goal setting, and training opportunities. - Communicating effectively with case workers, clinicians, counsellors, youth workers, and families to ensure that clients receive the best possible care and support for their overall well-being and individual needs. - Developing and managing programming that promotes positive youth development, including recreational activities, life skills training, and individual and group counselling. - Utilizing Microsoft Teams to coordinate staff schedules, plan meetings, and collaborate on projects. - Implementing effective crisis management and intervention strategies to ensure the safety and well-being of clients and staff.In this role, I have developed strong leadership and interpersonal skills, as well as an in-depth knowledge of best practices in youth programming and support.

Edmonton, Alberta, Canada

As a child and youth worker for a group care setting supporting young women aged 15 to 18 who were pregnant or parenting, I provided a range of services to promote their health, well-being, and independence, including: - Teaching pregnancy health, positive parenting skills, life skills, independent living skills, and financial responsibility to support youth in their roles as parents and young adults. - Conducting assessments of clients' needs and developing individualized goal plans to help them achieve their goals and improve their overall functioning. - Facilitating group activities and workshops that promote social skills, emotional regulation, and healthy relationships, with the goal of helping youth develop positive coping strategies and build strong support networks. - Writing reports and maintaining client records in Microsoft Word, and utilizing case management skills to track clients' progress and ensure that they received appropriate services and referrals as needed. - Participating in strategic planning and day-to-day operations of the house, including facilitating baby school and managing staff schedules and duties.Overall, my role as a child and youth worker required strong organizational and communication skills, as well as a deep understanding of the unique needs of pregnant and parenting youth.

Edmonton, Alberta, Canada

As a freelance child and youth worker at an intensive treatment centre for children and adolescents with developmental disabilities, emotional, and behavioral issues, I provided support and care to clients in the following ways: - Assisting clients with daily living activities, such as personal hygiene, meal preparation, and medication management, with the goal of promoting their independence and well-being. - Developing and implementing individualized treatment plans that address clients' unique needs and goals, and providing ongoing case management to ensure that clients received appropriate care and support. - Providing crisis intervention and emotional support to clients who were experiencing difficult situations or behaviors, and working collaboratively with a team of professionals to develop effective strategies for managing challenging behaviors. - Utilizing Microsoft Word and Excel to maintain accurate client records and document daily activities and progress towards treatment goals.Overall, my role as a child and youth worker required strong interpersonal and communication skills, as well as a deep understanding of the complex needs of children and adolescents with developmental disabilities and emotional and behavioral issues.

Edmonton, Alberta, Canada

As a shift lead at an intensive treatment centre for children and adolescents with developmental disabilities, emotional and behavioral issues, I was responsible for providing support and care to clients in the following ways: - Organizing and implementing daily structures and recreational activities that promote clients' physical, social, and emotional well-being. - Planning and leading groups that teach life skills, anger management, social skills, and cultural awareness, with the goal of helping clients develop coping strategies and improve their overall functioning. - Preparing reports and leading case conferences that evaluate clients' needs and strengths, and collaborating with social workers, parents, and schools to provide the best care and treatments possible. - Supervising and supporting a team of staff members, providing guidance, training, and feedback to ensure that all clients received high-quality care and support.Overall, my role as a shift lead required strong leadership skills, as well as a deep understanding of the complex needs of children and adolescents with developmental disabilities and emotional and behavioral issues.

Moncton, New Brunswick, Canada

As a customer service phone representative at Equifax, I provided assistance to consumers who were disputing items on their credit file. This involved: - Responding to phone calls, emails, and letters from consumers in a polite and professional manner. - Answering questions and providing accurate and up-to-date information about credit reports, credit scores, and dispute resolution procedures. - Processing mail and email from consumers in a timely and efficient manner.Overall, my role was to ensure that consumers received excellent service and support in their efforts to resolve any credit-related issues.

Bachelor Of Arts - Ba

Business Management, Diploma