Studied market trends, sales and marketing analytics, pricing tactics, and other factors to find ways to enhance sales and marketing initiatives.Collaborated with the marketing design and content marketing teams to produce quality advertising material for company products and services.

•Experience in handling store sales, customer service and maintenance of the site.•Trained and accomplished in guest satisfaction and rapport building.•Received award for a mystery shopper in sales and customer satisfaction.•Recommended operating a petrol station autonomously based on achievements and previous experience.•Also train new GSAs

•Responsible for assuring customer satisfaction by swiftly resolving concerns.•Assisting the store manager in arranging the staff schedule.•Reporting the special order and fundraising campaign details to the Krispy Kreme main shop.•Ensuring and monitoring the cash and surplus doughnuts.•Examine the inventory twice and place the order as needed.• Safeguard customer requirements as well as product quality standards by delivering support.• Worked with team members and… Show more •Responsible for assuring customer satisfaction by swiftly resolving concerns.•Assisting the store manager in arranging the staff schedule.•Reporting the special order and fundraising campaign details to the Krispy Kreme main shop.•Ensuring and monitoring the cash and surplus doughnuts.•Examine the inventory twice and place the order as needed.• Safeguard customer requirements as well as product quality standards by delivering support.• Worked with team members and training new employees from multiple departments to maintain strict cleanliness standards and improve the store's efficiency. Show less

•Thin film technology•Vacuum technology •Thin film fabrication•Physical vapour deposition•Thin film capacitors•Instrumentation and applied physics (IAP)