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Joseph Uduma is listed as Technical Support | Virtual Assistant | Customer Service | Project Management at ModSquad, a company with 636 employees, based in Abuja, Federal Capital Territory, Nigeria. AeroLeads shows a matched LinkedIn profile for Joseph Uduma.
Joseph Uduma previously worked as Technical Support Specialist at Modsquad and Technical Support at The Orbra Company. Joseph Uduma holds Bachelor Of Engineering - Be, Electrical And Electronics Engineering from Caritas University.
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When I was 24, I took a leap of faith that many would consider risky. Armed with $32 and the determination to carve out my own path, I moved to a city where I knew no one and had nowhere to stay.I faced countless rejections, moments of doubt, and the overwhelming challenges of starting anew. There were nights I could barely sleep, grappling with worry and fatigue, yet every setback only fueled my resolve. I’m that person. Once I commit to something, I will see it through no matter the obstacles.Today, I channel that same relentless spirit in my role as Technical support for the Orbra Company. Now, I navigate complex client needs and strategies to drive success. My skills span meeting prospective clients, negotiating, customer relationship management, operations, media/content curation and logistics coordination.If you’re interested in connecting and swapping stories (or hearing about my not-so-glamorous stories in this city), please feel free to reach out or visit my website! (jossyukam.wordpress.com)
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California, United States
- Provide Tier 1 and Tier 2 technical support, efficiently addressing customer issues and achieving a 30% increase in first-call resolution rates. - Assist customers with troubleshooting technical problems by offering detailed guidance and effective solutions to enhance their overall experience.- Utilize CRM tools, such as Zendesk and Salesforce, to.
Abuja, Federal Capital Territory, Nigeria
Provided administrative support that facilitate data-driven decision-making.Created and managed Media Content.Oversaw projects, tracked timelines and provided updates to stakeholders.Assisted in hiring processes, screening candidates and managing applications.Diagnosed and resolved software and hardware issues, improving resolution time by 30%.Expanded.
Abuja, Federal Capital Territory, Nigeria
As a Customer Support Representative at uLesson, I was responsible for providing excellent customer service to our users, as well as identifying and converting potential customers into paying customers. I communicated with customers via phone, email, and chat to ensure their needs were met and questions were answered using the customer satisfaction model.
Lokoja, Kogi State, Nigeria
Other employees you can reach at modsquad.com. View company contacts for 636 employees →
Stephen D.
Colleague at ModsquadBelfast Metropolitan Area, United Kingdom
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Akeilia Lewis
Colleague at ModsquadKingston, Jamaica, Jamaica
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Savannah Flesch
Colleague at ModsquadSacramento, California, United States, United States
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Danielle Mizzell
Colleague at ModsquadLittle River, South Carolina, United States, United States
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Coelett Palmer-Van Wyk
Colleague at ModsquadKwaZulu-Natal, South Africa, South Africa
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Andres Berumen
Colleague at ModsquadTijuana, Baja California, Mexico, Mexico
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Charity Felts
Colleague at ModsquadGalax, Virginia, United States, United States
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Wakili Mehdi
Colleague at ModsquadCasablanca-Settat, Morocco, Morocco
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Kevin I.
Colleague at ModsquadRoodepoort, Gauteng, South Africa, South Africa
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Sara Signorelli
Colleague at ModsquadMar Del Plata, Buenos Aires Province, Argentina, Argentina
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Quick answers generated from the profile data available on this page.
Joseph Uduma works for ModSquad.
Joseph Uduma is listed as Technical Support | Virtual Assistant | Customer Service | Project Management at ModSquad.
Joseph Uduma is based in Abuja, Federal Capital Territory, Nigeria while working with ModSquad.
Joseph Uduma has worked for Modsquad, The Orbra Company, The Ulesson Group, and National Youth Service Corps.
Joseph Uduma's colleagues at ModSquad include Stephen D., Akeilia Lewis, Savannah Flesch, Danielle Mizzell, and Coelett Palmer-Van Wyk.
You can use AeroLeads to view verified contact signals for Joseph Uduma at ModSquad, including work email, phone, and LinkedIn data when available.
Joseph Uduma holds Bachelor Of Engineering - Be, Electrical And Electronics Engineering from Caritas University.
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