Jovan Perisic Email & Phone Number

Belgrade, Serbia

Responsible for ensuring team tasks, deliverables and deadlines are completed in a timely and accurate manner. Also responsible for providing high quality data entry in regards to Airline Catering Master Data, team supervision, task allocation and supporting continuous process improvement.Main Duties and Responsibilities:Ensure that the services offered and the quality provided are in line with the quality standards agreedIdentify process improvements and harmonization of standards,… Show more Responsible for ensuring team tasks, deliverables and deadlines are completed in a timely and accurate manner. Also responsible for providing high quality data entry in regards to Airline Catering Master Data, team supervision, task allocation and supporting continuous process improvement.Main Duties and Responsibilities:Ensure that the services offered and the quality provided are in line with the quality standards agreedIdentify process improvements and harmonization of standards, propose and align with relevant interfaces and stakeholders Advising and coaching employees on operational tasks. Support and ensuring knowledge sharing within the teamGuidance, motivation and development of subordinate employees; proper organization and processes in the area of delegation Address operational day-to-day issues and clarify with the respective interfacesAccountable for:Setting up and maintaining data in the various systems (SAP, CATIT, SACS) based on customer requirementsAssign and monitor the efficient and effective execution of the day-to-day operations in alignment with the requirements Show less

Belgrade, Serbia

- Took over a Team Leader position with goal to improve interpersonal relationshipsbetween team members, drive automation of reporting and revise and improve processes.- In first 3 months I’ve supported team members in creating great working atmospherewithin the team which was recognized by the team and management.- Also I’ve quickly adapted to Qlik Sense scripting (back-end and front-end) and starteddeveloping independently QS applications and reports.- In first 6… Show more - Took over a Team Leader position with goal to improve interpersonal relationshipsbetween team members, drive automation of reporting and revise and improve processes.- In first 3 months I’ve supported team members in creating great working atmospherewithin the team which was recognized by the team and management.- Also I’ve quickly adapted to Qlik Sense scripting (back-end and front-end) and starteddeveloping independently QS applications and reports.- In first 6 months I have set up main reporting data model which is then used for all reportsto assure accuracy and standardization of data used. Team moved all reports previouslycreated manually in Excel to Qlik Sense reducing workload and focusing teams time tosupport other stakeholders in automation and revising processes.- I’ve developed database for Freight Bill Auditing in Qlik Sense and migrated data frompreviously used Access DB. Project was initiated to reduce 3h daily overtime for 1 FTE. AsAccess DB had to be manually updated every day after 18h due to COVID-19 work fromhome setup, adapting DB to Qlik sense allowed for update to be done faster and partiallymultiple times during the workday, stopping the need for overtime. Show less

Belgrade

- Due to excellent track record on previous positions in the company and extensiveknowledge of company’s supply chain and customer services I was selected to build up andlead Forecasting and Planning department within Inventory management.- I have led the selection of external candidates, setup of new processes and implementingexisting inventory processes into new functions of the planning team.- With the team I managed to set up new data mining and data analysis system… Show more - Due to excellent track record on previous positions in the company and extensiveknowledge of company’s supply chain and customer services I was selected to build up andlead Forecasting and Planning department within Inventory management.- I have led the selection of external candidates, setup of new processes and implementingexisting inventory processes into new functions of the planning team.- With the team I managed to set up new data mining and data analysis system using SAPand SAS SQL, increasing productivity drastically.- By creating new forecasting, planning and analysis tools based on Excel, SAS and SAPscripts, coaching and training new team members and close collaboration with differentdepartments, in first 6 months we managed to increase on time delivery by 7%, keeping theCAPEX cost 20% below monthly target in average.- I also developed the tool for review of delayed repair material which increased reviewpotential from 100 units per day(done manually) up to 1500+ units per day which helped thecompany during COVID-19 affected months to manage assets and costs much moreefficiently without jeopardizing operations.- Created several pilot tools for logic testing which will be used for improvement of ARMACInventory Optimization software. Show less

Belgrade

- After showing great results, had advanced knowledge and very good organizational,motivational and coaching skills, I was assigned a team of 5 Administrators with aresponsibility to manage and improve efficiency of one of the company’s biggest customeraccounts.- In addition, I have continued to be a part of the departments project team working onprocess set up, improvements and on-boarding new customers.- During this period, I worked on process automation through Visual… Show more - After showing great results, had advanced knowledge and very good organizational,motivational and coaching skills, I was assigned a team of 5 Administrators with aresponsibility to manage and improve efficiency of one of the company’s biggest customeraccounts.- In addition, I have continued to be a part of the departments project team working onprocess set up, improvements and on-boarding new customers.- During this period, I worked on process automation through Visual Basic both in Excel andSAP GUI Scripting. Through these projects we have automatized more than 20 processeswith daily time saving of at least 2h hours per working day on a team level. This helped thecompany to onboard new customers without staff increase.- I have also improved communication and collaboration with department team membersworking in Kuala Lumpur making sure that teams on both locations work as one by setting uprevised standardized processes according to company quality standards. Show less

- I adapted very quickly and efficiently in a new role at the international company, in additionbecoming departments SAP master user after first 6 months. Within few months I wasrecognized as a talent and had a leading role during the department transition from Zurich toBelgrade building up new processes and maintaining and improving existing ones.- Due to my fast learning, very good communication skills and ability to think outside of thebox I was assigned with two most… Show more - I adapted very quickly and efficiently in a new role at the international company, in additionbecoming departments SAP master user after first 6 months. Within few months I wasrecognized as a talent and had a leading role during the department transition from Zurich toBelgrade building up new processes and maintaining and improving existing ones.- Due to my fast learning, very good communication skills and ability to think outside of thebox I was assigned with two most problematic customer accounts. In less than six months Imanaged to fix process issues and build a healthy working relationship with the customers.- As my knowledge of SAP and company specific transactions was most advanced within thedepartment, I was main operational point of contact for IT department regarding alldevelopment projects, testing and troubleshooting.- My excellent results in assignments were key reason that I was included or led severalprojects of on-boarding and setting up new customers or transferring existing ones into thedepartment.- I have directly worked and communicated with representatives and management of severalbig airlines including: Swiss Air, Air Serbia, Condor, Thomas Cook, Helvetic, Arik Air, Finnair,Etihad, Aero Mexico etc. Show less

Belgrade

- During my work in Jat Tehnika I acquired advanced knowledge and experience in aviationsupply chain, logistics and customer service. Was regarded as expert in all job-relatedprocesses and systems.- Due to very good communication skills both in English and Serbian I was main point ofcontact for both internal and external stakeholders. Also, I was a part of new contractnegotiations as a matter and internal process expert.- Coached, trained and lead team of new employees… Show more - During my work in Jat Tehnika I acquired advanced knowledge and experience in aviationsupply chain, logistics and customer service. Was regarded as expert in all job-relatedprocesses and systems.- Due to very good communication skills both in English and Serbian I was main point ofcontact for both internal and external stakeholders. Also, I was a part of new contractnegotiations as a matter and internal process expert.- Coached, trained and lead team of new employees as a deputy of department Manager.- I was a part of several successful improvement projects relating to logistics, customs andwarehousing to increase cost efficiency of daily processes.Key roles: ▪ Preparing and organizing shipments of aircraft parts (by air and road)▪ Coordinated logistics functions with purchasing, sales and inventory▪ Supervised, trained and mentored logistic staff▪ Ensured accurate documentation for all activities▪ Customs clearance activities▪ Warehouse organizing and cataloguing▪ Material planning and acquiring▪ Customer support Show less

Bachelor'S Degree, Tourism And Travel Services Management

High School Diploma, Economics