As a Senior Technical Account Manager at HUMAN, I protect businesses from bot attacks and fraud with cutting-edge cybersecurity solutions. I have over 11 years of experience in marketing and advertising, and I hold the Certified Customer Success Manager (CCSM) Level 3 credential, the highest level of certification in the field of customer success.My core competencies include customer relationship management, online marketing, digital marketing, and digital ad verification. I am passionate about delivering value to my clients by providing them with effective solutions, tailored strategies, and best practices to combat cyber fraud and enhance their online performance. I have a proven track record of turning problematic accounts into loyal and profitable partnerships, exceeding sales and service objectives, and leading and mentoring teams of account managers. I am always eager to learn new skills, technologies, and trends in the rapidly evolving digital landscape.