I have over ten (10) years of work experience within a number of organizations at varying levels, in customer service, education, hospitality and the health sectors, I have developed a myriad of competencies to function and support any organizational goal. I completed my course of study at the University of the West Indies and gained a Bachelors of Science in Education with a concentration in Literacy Studies. I am currently the Learning and Development Manager at Sandals Ochi Beach Resort, where my key functions entail conceptualizing innovative ways to train team members in new and existing company policies, facilitate team member engagement and assess new employees.