Customer Service Representative
Current
Jan 2024 - Present
AeroLeads people directory · profile
Joy Degroat Email & Phone Number
Working for Catalyst Solutions
at
Catalyst Solutions
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Working for Catalyst Solutions
Location
Denton, Texas, United States
Company size
Who is Joy Degroat? Overview
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Quick answer
Joy Degroat is listed as Working for Catalyst Solutions at Catalyst Solutions, a company with 141 employees, based in Denton, Texas, United States. AeroLeads shows a matched LinkedIn profile for Joy Degroat.
Joy Degroat previously worked as Customer Service Representative at Catalyst Solutions and Customer Service Representative at Mainehealth. Joy Degroat holds Interior Design from The Art Institutes.
Company email context
Email format at Catalyst Solutions
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Catalyst Solutions
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Profile bio
About Joy Degroat
Professional Summary • Detail-oriented Customer Service Professional delivering 8+ years’ experience in the healthcare industry, including roles with HealthEquity and Willis Towers Watson. • Adept at navigating a high call volume environment efficiently and effectively while working remotely.• Performed inbound and outbound calls to employers and members with a focus on COBRA benefits and enrollment. Responded to billing and accounting issues; processed qualifying life event changes; recorded account updates.• Proficient in Microsoft Office Suite, Google, and Salesforce, with exceptional communication skills and empathy.• Available to interview with 24 hours’ notice; available to start immediately.
Current workplace
Joy Degroat's current company
Company context helps verify the profile and gives searchers a useful next step.
Catalyst Solutions
8 roles
Joy Degroat work experience
A career timeline built from the work history available for this profile.
Customer Service Representative
Oct 2023 - Nov 2023
Customer Service Representative
- Processing qualifying events
- Web portal troubleshooting
- Setting up and troubleshooting file feed
- Employer and member billing
- Contract changes
Aug 2020 - Aug 2023
Customer Service Representative
Jul 2020 - Aug 2023
Client Services Representative
Jul 2020 - Aug 2023
Insurance Agent
- Sell auto, home, and life insurance policies.
- Provide customer service to policy holders.
May 2017 - Aug 2020
Collections Specialist
Medipractice Solutions
Get status on appeals and negotiations for medical claims.Follow up on records requests.Fax and mail documentsUse Excel to track production.
Jan 2017 - Dec 2017
Benefits Advisor
Place outbound calls to retirees aging into Medicare to assist them in enrolling in a qualifying health plan.Receive inbound calls to enroll retirees in health plans.Answer questions about Health Reimbursement Funding Accounts
Jul 2015 - Dec 2016
Team & coworkers
Colleagues at Catalyst Solutions
Other employees you can reach at catalystsolutions.com. View company contacts for 141 employees →
AC
Alexandria Clarkson
Colleague at Catalyst SolutionsBrownsville, Texas, United States, United States
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CS
Colleen Stowell
Colleague at Catalyst SolutionsWhitinsville, Massachusetts, United States, United States
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EG
Elle Gee
Colleague at Catalyst SolutionsMissouri City, Texas, United States, United States
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SB
Shannon Brown
Colleague at Catalyst SolutionsSavannah, Georgia, United States, United States
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SL
Susan Leonard
Colleague at Catalyst SolutionsCaulfield, Missouri, United States, United States
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DS
Daryl Scott Griess
Colleague at Catalyst SolutionsDenver, Colorado, United States, United States
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MN
M Neal
Colleague at Catalyst SolutionsDover, Delaware, United States, United States
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JP
Jaime Patterson
Colleague at Catalyst SolutionsUnited States, United States
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DR
Destiny Randall
Colleague at Catalyst SolutionsUnited States, United States
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JH
Jim Harriger
Colleague at Catalyst SolutionsDenver, Colorado, United States, United States
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Alexandria Clarkson
Colleague at Catalyst SolutionsBrownsville, Texas, United States, United States
View →
CS
Colleen Stowell
Colleague at Catalyst SolutionsWhitinsville, Massachusetts, United States, United States
View →
EG
Elle Gee
Colleague at Catalyst SolutionsMissouri City, Texas, United States, United States
View →
SB
Shannon Brown
Colleague at Catalyst SolutionsSavannah, Georgia, United States, United States
View →
SL
Susan Leonard
Colleague at Catalyst SolutionsCaulfield, Missouri, United States, United States
View →
DS
Daryl Scott Griess
Colleague at Catalyst SolutionsDenver, Colorado, United States, United States
View →
MN
M Neal
Colleague at Catalyst SolutionsDover, Delaware, United States, United States
View →
JP
Jaime Patterson
Colleague at Catalyst SolutionsUnited States, United States
View →
DR
Destiny Randall
Colleague at Catalyst SolutionsUnited States, United States
View →
JH
Jim Harriger
Colleague at Catalyst SolutionsDenver, Colorado, United States, United States
View →
1 education record
Joy Degroat education
FAQ
Frequently asked questions about Joy Degroat
Quick answers generated from the profile data available on this page.
What company does Joy Degroat work for?
Joy Degroat works for Catalyst Solutions.
What is Joy Degroat's role at Catalyst Solutions?
Joy Degroat is listed as Working for Catalyst Solutions at Catalyst Solutions.
Where is Joy Degroat based?
Joy Degroat is based in Denton, Texas, United States while working with Catalyst Solutions.
What companies has Joy Degroat worked for?
Joy Degroat has worked for Catalyst Solutions, Mainehealth, Healthequity, Farmers Insurance, and Medipractice Solutions.
Who are Joy Degroat's colleagues at Catalyst Solutions?
Joy Degroat's colleagues at Catalyst Solutions include Alexandria Clarkson, Colleen Stowell, Elle Gee, Shannon Brown, and Susan Leonard.
How can I contact Joy Degroat?
You can use AeroLeads to view verified contact signals for Joy Degroat at Catalyst Solutions, including work email, phone, and LinkedIn data when available.
What schools did Joy Degroat attend?
Joy Degroat holds Interior Design from The Art Institutes.
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