Joy Durham Email & Phone Number

Spokane, Wa, Us

Spokane, Washington, United States

Spokane, Wa

• Administrative support for the Executive Director for Research, the Assistant Director of Research; Manager, Research Operations; Manager, Clinical Research and their respective teams (approximately 25 people)• Prepare agendas and meeting minutes for respective meetings• Process monthly invoices & check requests• Build Research Studies in MERGE CTMS• Build Research Patient stipends in Greenphire• Smartsheet Administrator & Certified User• Kronos approver• Assist Finance team with collections • Point of contact for minor IT issues

Spokane, Wa

Provided administrative support to the COO/CFO/CNO/HR Director and Administration team. Responsible for ensuring smooth operation of the department by performing the full range of secretarial duties in organizing and executing daily responsibilities. Reports to the CEO.

Perform a wide variety of administrative/clerical duties including purchasing, inventory control, records management, expense reporting, filing, faxing, and mailing. Provide exceptional service to the public and ensured customer satisfaction; handled multiple incoming telephone lines, answered inquiries, and routed calls appropriately. Develop a customer/student-focused environment; efficiently and effectively controlled the workflow. Maintain office-related equipment and supplies; monitored and procured inventory, stationary, and kitchen consumables; reordered replacement materials and serviced equipment as needed. Oversee and coordinate incoming/outgoing correspondence; uphold internal mail protocols and met deadlines. Train new personnel; provide ongoing coaching, direction, and support. Track and compute class attendance. Participate in the creation of a uniformed newsletter Take minutes during Staff or Parent meetings Prepare correspondence and reports.

Essential Duties and Responsibilities included the following: Payroll, purchasing, records control, projects and budget accounting operations. Set appointments and meetings for the sales force. Input all completed installations in databases for billing and invoicing. In charge of all changes to invoicing including: change orders, billing, and promotional incentives. Ensured all incentive awards are mailed at the time payment is received. Processed weekly payroll, calculated production commission and production department payroll. Processed daily checks, credit cards, and financing deposits Facilitation of HR including processing new hires, coordinating aspects of employment, benefits, and termination. Monitored and reported weekly on accounts payable. Monitored and report daily, weekly, and monthly on all accounts receivables. Facilities administration and Computer administration. Coordinated all subcontract agreements approval with legal at home office. Communicated and provided information internally and externally to assist and enable organizational operations and effective service. Printed appointments, updated calendars, faxed to sales force and/or place copies in sales force boxes.

Spokane, Washington Area

•Receptionist for the Superior Court Administrative Office•First point of contact for the public after they passed through Security•Directed public to specific Courtrooms•Supported the Jury Management Team in checking in prospective jurors, mailing out Jury Summons notices•Daily deposit of payments from State pursuant to internal controls•Responsible for twice daily mail deliveries to Superior Court Administrative office as well as the Court Clerk mail•Back-up for the Chief Criminal Calendaring Office Assistant•Transcribed the monthly Superior Court meeting notes and distributed accordingly

Houston, Texas Area

•Provided administrative support for 4 high level managers and staff of 95•Diary/ calendar management for the managers•Scheduled travel arrangements, conferences, off-site venues, team meetings Video/Tele Conference as requested•Prepared documents & presentations as requested•Prepared Manager Expense reports•Go to person for minor IT issues (printers/fax/copier/scanner)•Go to person for all Video Conference set-up•Relationship building with colleagues around the world•Ensured confidentiality and secrecy in dealings with colleagues

Anchorage, Alaska Area

•Provided administrative support for the Commercial/Business Unit Resources Manager and staff•Subject Matter Expert for the roll-out of eExpese to the Alaska SPU•Designed and implemented a SharePoint website for BP Alaska’s Gifts and Entertainment registry in conjunction with the yearly ethics certification process•Annually coordinated a function for 500+ people

Certified Word Processor, Word Processing

Certified Travel Planner, Travel

Education record