• Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.• Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.• Coordinated site investigations, documented issues and escalated to executive teams as needed.• Executed regular process updates to reduce discrepancies and enhance scheduling across calendars and programs.• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.• Reduced patient medical complaints by designing new methods of resolution.• Training new hires• Payroll• kronos• Provides diversified administrative, clerical, and technical assistance within the healthcare facility through electronic information systems management, medical records processing, or materials inventory/procurement activities.• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.• Implemented care and efficiency improvements to support and enhance office operations.• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.• Performed clerical duties, such as word processing, data entry, answering phones and filing.• Maintains the privacy and security of all protected patient health information in compliance with federal HIPAA regulations.• Responsible for learning and utilizing technology made available by the agency to increase efficiency, communication, and performances of duties.• Purchasing material and inventory check on all medical supplies.• Serves as liaison with other Processes/Departments and agencies regarding inventory control,

• Responsible for maintaining confidentiality of patient information.• Handles and processes a complex and varied set of documents and situations.• Greets, provides information, and directions to customers• Collects and process Payment and reviews and reconciles patient charge documents in accordance with established departmental processes.• Communicates in an effective and professional manner with all patients, nursing units, medical representatives, and physicians• Advises patients and family members of available services• Prepares and maintain appointment templates and patient records• Coordinates scheduling of tests with the healthcare team and other departments to achieve cost-effective and positive patient outcomes• Gathers information and prepares and analyzes operations reports, correcting errors to insure accurate billing and developing and maintaining staff schedules to ensure optimal coverage• Provides first point of contact and service to internal/external customer, responding to questions regarding the release of protected health information• Ensures safe care to patients, staff, and visitors; adheres to all Vital Heart and Vein policies, procedure, and standards• Liaison for pharmaceutical and medical specialist Representatives• Schedules patient reviews of medical records • Identifies and complies protected health information to be released as outlined in the request for protected health information